Concierge

Ivy Park at Mission Viejo is a premier senior living community located on a beautifully landscaped campus. Managed by the well-established Oakmont Management Group, Ivy Park offers residents exceptional quality, comfort, and care with a wide range of five-star services and amenities. This community is dedicated to providing a rewarding lifestyle through individualized comprehensive support that promotes continuing independence for all residents. Each member of Ivy Park is encouraged to engage in meaningful social and recreational activities, which promote a vibrant and fulfilling lifestyle. The caring and highly trained team creates a welcoming environment where every resident feels valued and supported.

Oakmont Management Group manages numerous communities across California, Hawaii, and Nevada, enabling significant opportunities for career growth, relocation, and travel for its employees. Oakmont fosters a workplace that is centered around a strong culture grounded in authenticity, teamwork, compassion, commitment, and resilience, values that permeate throughout Ivy Park and its sister communities. Beyond offering a beautiful living environment for residents, this company prioritizes relationship-building with residents, their families, and team members and maintains an inclusive and respectful atmosphere. Eligible team members enjoy extensive benefits including medical, dental, and vision coverage, paid vacation and holidays, bonus opportunities, life insurance, retirement plans with company match, and more.

The Concierge position at Ivy Park at Mission Viejo is a part-time role with a pay range of $17.50 to $18.50 per hour. The Concierge serves as a vital first point of contact for residents, guests, and visitors, delivering exceptional customer service that aligns with the community’s mission and values. The Concierge is responsible not only for greeting visitors but also for efficiently managing multi-line telephone systems, fulfilling resident requests, arranging property tours, and providing vital clerical support to the administrative team. This role requires excellent communication and interpersonal skills as the Concierge often interacts with residents, family members, healthcare professionals, and staff to ensure seamless daily operations.

The Concierge plays an important role in maintaining a safe and welcoming environment, responding immediately to emergency calls, and upholding established safety standards. This role also involves managing the business center and processing incoming and outgoing mail which is essential to community functioning. Teamwork is emphasized through cooperative interactions with co-workers and other departments to foster a positive work environment. With a focus on service excellence, the Concierge position at Ivy Park offers a meaningful opportunity for individuals passionate about making a difference in the lives of seniors within a supportive and dynamic community setting.