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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.50 - $18.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Paid Personal Days
Paid sick pay
Holiday pay
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Mission Viejo is a premier senior living community located on a beautifully landscaped campus. Managed by the well-established Oakmont Management Group, Ivy Park offers residents exceptional quality, comfort, and care with a wide range of five-star services and amenities. This community is dedicated to providing a rewarding lifestyle through individualized comprehensive support that promotes continuing independence for all residents. Each member of Ivy Park is encouraged to engage in meaningful social and recreational activities, which promote a vibrant and fulfilling lifestyle. The caring and highly trained team creates a welcoming environment where every resident feels valued and... Show More
Job Requirements
- At least 18 years of age
- High school diploma or equivalent
- Prefer two years of experience in a hospitality setting or senior living community
- Excellent customer service skills
- Proficient in MS Office programs
- Strong written and verbal communication skills
- Ability to pass a criminal background check and health screening tests, including physical and TB tests
- Willingness to comply with COVID-19 health and safety protocols as required
- Ability to work part-time shifts
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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