
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.00 - $14.50
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living, and Memory Care communities spread across California and neighboring areas, serving thousands of residents and families throughout the region. ISL is dedicated to creating purpose-driven environments where residents flourish and team members feel valued, empowered, and supported. As one of the largest senior living organizations nationwide, ISL's communities have earned Great Place to Work certifications consistently from 2022 through 2026, reflecting their commitment to a positive work culture and exceptional resident care.
ISL stands out as a leader in senior living by combining compassionate care with an inviting lifestyle that supports the unique needs and preferences of each resident. Their approach is rooted in a core philosophy called "Culture Keepers," which guides how they foster respectful and meaningful interactions among staff and residents. The organization invests heavily in the professional growth of its employees by offering continuous learning opportunities, ensuring that every team member has the resources and training necessary to build a purposeful and rewarding career. ISL's success is tied to its dedication to creating workplaces where people are inspired to contribute to the community, feel supported by their colleagues, and grow both personally and professionally.
The role of Concierge at Integral Senior Living is vital in shaping the first impressions of residents, visitors, and staff members. This position is responsible for a broad range of front desk and customer service functions, including greeting guests warmly, managing internal and external communications, and supporting the smooth operation of the community through tasks that enhance resident and visitor experiences. The Concierge acts as the central point of contact and provides assistance in managing appointments, distributing important information, and maintaining accurate records related to residents and the community. This role requires a friendly and professional demeanor, excellent communication abilities, and strong organizational skills to ensure the entry area and front desk are welcoming and efficient.
Working as a Concierge at ISL means being part of a team dedicated to making the community a place where seniors are respected and cared for, and where their quality of life is enriched daily. The position offers numerous benefits, including competitive wages, flexible scheduling with options for full-time or part-time work, and opportunities for advancement within the organization. Full-time employees can also enjoy a comprehensive benefits package that includes health, dental, vision, life, and disability insurance, along with 401(k) retirement plans with employer matching, paid time off, and holidays. Additionally, employees receive paid training, meals, uniforms, and access to an Employee Assistance Program, which collectively support their well-being and professional development.
Aspiring Consolers at ISL should be committed to providing exceptional customer service, be dependable and organized, and have a passion for working in a dynamic senior living environment. Integral Senior Living values individuals who strive to impact the lives of seniors positively and who want to grow and build a meaningful career in a supportive and culturally rich community environment. Joining ISL means becoming part of an organization where purpose, culture, and continuous growth are the foundation of every role and career path.
ISL stands out as a leader in senior living by combining compassionate care with an inviting lifestyle that supports the unique needs and preferences of each resident. Their approach is rooted in a core philosophy called "Culture Keepers," which guides how they foster respectful and meaningful interactions among staff and residents. The organization invests heavily in the professional growth of its employees by offering continuous learning opportunities, ensuring that every team member has the resources and training necessary to build a purposeful and rewarding career. ISL's success is tied to its dedication to creating workplaces where people are inspired to contribute to the community, feel supported by their colleagues, and grow both personally and professionally.
The role of Concierge at Integral Senior Living is vital in shaping the first impressions of residents, visitors, and staff members. This position is responsible for a broad range of front desk and customer service functions, including greeting guests warmly, managing internal and external communications, and supporting the smooth operation of the community through tasks that enhance resident and visitor experiences. The Concierge acts as the central point of contact and provides assistance in managing appointments, distributing important information, and maintaining accurate records related to residents and the community. This role requires a friendly and professional demeanor, excellent communication abilities, and strong organizational skills to ensure the entry area and front desk are welcoming and efficient.
Working as a Concierge at ISL means being part of a team dedicated to making the community a place where seniors are respected and cared for, and where their quality of life is enriched daily. The position offers numerous benefits, including competitive wages, flexible scheduling with options for full-time or part-time work, and opportunities for advancement within the organization. Full-time employees can also enjoy a comprehensive benefits package that includes health, dental, vision, life, and disability insurance, along with 401(k) retirement plans with employer matching, paid time off, and holidays. Additionally, employees receive paid training, meals, uniforms, and access to an Employee Assistance Program, which collectively support their well-being and professional development.
Aspiring Consolers at ISL should be committed to providing exceptional customer service, be dependable and organized, and have a passion for working in a dynamic senior living environment. Integral Senior Living values individuals who strive to impact the lives of seniors positively and who want to grow and build a meaningful career in a supportive and culturally rich community environment. Joining ISL means becoming part of an organization where purpose, culture, and continuous growth are the foundation of every role and career path.
Job Requirements
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Qualifications
- High school diploma or general education degree (GED) preferred
- One to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- Takes complete messages with pertinent information and communicates messages to the intended recipient
- Greets residents and visitors
- answers inquiries and gives directions
- Collates brochures for the marketing department
- Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
- Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- Guest and Sign-In Logs as necessary
- Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc
- Maintains and keeps desk and entry area neat and organized
- Organizes, distributes mail to residents, Executive Director and Department Coordinators
- Maintains resident forms for miscellaneous credits
- Maintains adherence to all company personnel policies and established operating policies and procedures
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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