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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Training and Development
Retirement Plan
Employee assistance program
flexible schedule
inclusive work environment
Job Description
ZRS Management is a renowned property management company dedicated to providing exceptional living experiences across a wide range of residential communities. Known for its commitment to quality service and resident satisfaction, ZRS Management specializes in managing multifamily properties with a focus on innovation, community engagement, and seamless operations. The company fosters a culture of professionalism, inclusivity, and continuous improvement. They emphasize extensive employee training and development, ensuring their team members not only meet but exceed industry standards. ZRS Management actively supports a diverse workforce and is committed to creating an inclusive environment where every employee has the opportunity to thrive... Show More
Job Requirements
- High school diploma or equivalent
- Ability to communicate effectively in English
- Proficiency in computer skills including internet and social media
- Strong interpersonal and organizational skills
- Ability to work a flexible 5-day work week as determined by Property Manager
- Willingness to handle diverse and urgent resident needs
- Commitment to comply with Fair Housing laws
- Capability to attend training seminars which may require light travel
- Ability to maintain professionalism and discretion
- Attention to detail and good judgment skills.
Job Qualifications
- High school diploma or equivalent
- Strong professionalism and communication skills
- Good sales skills
- Excellent computer proficiency including internet, email, and social media
- Verbal, math, and reasoning skills
- Strong interpersonal and organizational skills
- Attention to detail
- Ability to read and write English professionally
- Team oriented with ability to work independently
- Well organized and able to multitask
- Ability to manage stressful and urgent situations calmly
- Good judgment and common sense understanding.
Job Duties
- Maintain the ZRS MANAGEMENT-trained greeting to all prospective residents with an introduction of services offered by the Concierge
- Build and maintain a strong rapport with all residents
- Assist in increasing resident retention by acting as 'Social Director' including planning, implementation, and set up of all community functions
- Coordinate monthly newsletter with approval of Property Manager
- Reserve VIP suite and clubroom and stock all necessary goods
- Maintain a good rapport with local businesses to benefit concierge services and referrals
- Assist Leasing Consultants and manage service request callbacks
- Offer diverse services to residents such as referrals, event arrangements, travel organization, delivery and moving assistance, and other personal needs
- Deliver packages, express mail, floral arrangements to residents
- Visit competitors and review monthly competitor advertising to understand market conditions
- Comply with Fair Housing policies for all residents and prospects
- Participate in industry-related functions and attend recommended training seminars
- Follow a weekly 5-day schedule as determined by the Property Manager
- Manage services including ticket arrangements, limousine and taxi reservations, shopping referrals, and cleaning and repair services
- Handle stressful, urgent situations calmly and professionally
- Use and apply common sense understanding and good judgment in daily operations
- Assist in the marketing of the community via internet, email, and social media.
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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