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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
PTO
Holiday pay
Daily Pay
Health Insurance
Dental Insurance
401k with employer match
Life insurance
short-term disability
long-term disability
Referral bonuses
Tuition Reimbursement
Employee assistance program
Job Description
The Residence at Whitehall is a distinguished senior living community dedicated to enriching the lives of its residents through compassionate care and unwavering support. Managed under the principles of Grace Management, Inc., this esteemed establishment strives to create a warm and inviting environment that fosters a family-like atmosphere where residents feel valued and cared for every day. Located in a vibrant and accessible area, The Residence at Whitehall is committed to offering exceptional living experiences that promote comfort, dignity, and social engagement among its senior residents. The community emphasizes personalized attention, ensuring each resident's needs and preferences are met with... Show More
Job Requirements
- High school diploma or GED
- Minimum one year of office or hospitality experience preferred
- Proficient in Microsoft Office and general office software
- Excellent verbal and written communication skills
- Ability to operate office equipment including telephone systems and scanners
- Strong organizational and multitasking abilities
- Physical ability to bend, stand, lift up to 40 pounds, stoop, sit, walk, and stretch
- Ability to maintain confidentiality of resident and company information
- Must be free of communicable diseases
- Completion of drug testing and criminal background check
- Adherence to company policies and dress code
- Ability to communicate effectively by speaking, seeing, and hearing sufficient to serve residents
Job Qualifications
- High school diploma or GED
- Experience in general office procedures and computer applications including Windows, Word, Excel, Outlook, and internet-based programs
- Proficient with email processes and etiquette
- Excellent customer service and interpersonal skills
- Strong grammatical and writing skills
- Ability to read, write, and speak English fluently
- Professional and neat appearance
- Ability to maintain confidentiality
- Ability to work effectively with various levels of people
- Physical ability to perform required tasks such as bending, standing, lifting, and walking
- One year of office or hospitality experience preferred
Job Duties
- Provide clerical support including organizing and maintaining files
- Answer telephones promptly and take accurate messages
- Greet visitors and ensure proper registration and routing
- Assist residents with information, activities, and signing out procedures
- Schedule and coordinate residents' doctors' appointments and transportation
- Maintain resident mailboxes, distribute mail, and update listings
- Keep the lobby and reception areas neat, organized, and professional
- Provide administrative support including typing, filing, report preparation, and scheduling
- Schedule work orders and coordinate with maintenance and housekeeping
- Assist with recruitment activities including placing ads, screening applicants, and scheduling interviews
- Maintain and order office supplies as approved by supervisor
- Identify and report unsafe conditions or hazards immediately
- Support and participate in resident-centered activity programs
- Attend associate meetings and in-service education sessions
- Perform other related duties as assigned by supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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