Concierge

Life Enriching Communities is a respected not-for-profit organization dedicated to providing exceptional everyday experiences for both associates and residents within our vibrant senior living communities. Rooted in values such as respect, innovation, spirituality, and excellence, our organization fosters a collaborative and family-like environment that supports teamwork and a sense of belonging. We are committed to delivering compassionate service marked by grace and kindness from dedicated associates who care deeply about making a meaningful difference in the lives of seniors and their families. Our communities pride themselves on offering state-of-the-art facilities that promote wellness, comfort, and a rich social life for residents, a testament to our ongoing commitment to quality and innovation in senior living care.

The Concierge role at Concord Reserve, located at 2116 Dover Center Road, Westlake, Ohio, embodies the organization’s mission by serving as a highly visible and pivotal position aimed at ensuring a safe, secure, and welcoming environment for all residents and visitors. This PRN position requires weekend availability from 7:00 am to 3:00 pm and focuses on supporting the Independent Living area with a strong emphasis on safety, administrative duties, and exceptional personalized service. The Concierge is responsible for communicating safety and security procedures campus-wide, investigating any incidents, monitoring alarms, and maintaining thorough documentation. Beyond security, this role plays a crucial part in resident satisfaction by handling administrative tasks, directing phone calls and visitors, conducting wellness checks, and participating occasionally in Life Enrichment resident activities.

The ideal candidate is someone who demonstrates a genuine caring attitude, reliability, and a team player ethos. They pride themselves on attention to detail and take proactive measures to ensure the facility operates smoothly while supporting the comfort and safety of residents. Working at Life Enriching Communities means becoming part of a warm, supportive team culture where employees enjoy advancement opportunities within a professional setting. In addition, associates benefit from an attractive package including health, dental, vision, life, and disability insurance, generous paid time off, a retirement fund with company match, access to an on-site gym, and excellent patient-care ratios that allow for quality interaction with residents. This role offers meaningful work that truly impacts the quality of life for seniors by ensuring that every resident’s experience within the community is secure, positive, and enriching.