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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $20.75
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Cerritos is a premier senior living community beautifully situated on a well-landscaped campus, proudly operated by the Oakmont Management Group. Oakmont Management Group is a recognized leader in the senior living industry, managing a diverse portfolio of communities under the Oakmont Senior Living and Ivy Living brands across California, Nevada, and Hawaii. The company is committed to delivering exceptional quality of life, comfort, and care through five-star services and amenities. Residents of Ivy Park enjoy a fulfilling lifestyle that includes individualized comprehensive support aimed at promoting continued independence while nurturing meaningful relationships within the community. The team... Show More
Job Requirements
- Must be at least 18 years of age
- high school diploma or equivalent
- must pass a criminal background check and health screening tests, including physical and TB tests
- able to operate a personal computer and MS Office programs
- ability to interact effectively with various stakeholders
- previous hospitality or senior living experience preferred
- willingness to comply with COVID-19 safety protocols
Job Qualifications
- Must be at least 18 years of age
- high school diploma or equivalent
- prefer two (2) years of experience in a hospitality setting or prior senior living community
- excellent customer service skills
- able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- must pass a criminal background check and health screening tests, including physical and TB tests
- willing to comply with COVID-19 safety protocols as required
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- monitor the Emergency Alert System and immediately respond to every call
- effectively manage business center and process incoming and outgoing mail
- maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- encourage teamwork through cooperative interactions with co-workers and other departments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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