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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Career development opportunities
team environment
Job Description
Waltonwood is a well-established community living provider known for its commitment to creating warm, welcoming, and safe environments for its residents. As a company, Waltonwood values teamwork, dedication, and exceptional customer service to ensure every resident feels at home and cared for. Operating with a focus on residential communities, Waltonwood blends hospitality with professional administration to maintain high standards of service and resident satisfaction.
The role of Concierge at Waltonwood is a vital position that serves as both the first and last impression for visitors and residents within the community. Beyond typical administrative duties, the Concierge acts as a ... Show More
The role of Concierge at Waltonwood is a vital position that serves as both the first and last impression for visitors and residents within the community. Beyond typical administrative duties, the Concierge acts as a ... Show More
Job Requirements
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- minimum of 6 months customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
Job Qualifications
- high school diploma or GED preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- minimum of 6 months customer service and clerical experience preferred
- strong communication and organization skills
- ability to empathize and care for others
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- apply safety, security, and emergency procedures effectively
- become familiar with all residents and communicate positively daily
- update resident roster daily and collect resident charges
- provide administrative and clerical support to management
- keep front desk organized and clean
- assist with other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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