Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Training and growth opportunities
Early access to paycheck
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
free meals at work
Employee assistance program
Generous Employee Referral Program
Job Description
Cogir Senior Living is a prominent senior living company headquartered in Scottsdale, Arizona. The organization manages a broad network of senior living communities across 11 states throughout the United States. Cogir Senior Living is recognized as a trusted leader in the senior housing industry, focusing not only on the growth of its community footprint but also on maintaining a high standard of exceptional care for its residents. The company prides itself on fostering a supportive work environment that encourages personal and professional growth for all its team members. This unique balance of growth, care, and community support defines the company’s ethos and operational model.
Cogir Senior Living’s culture embodies three core values: human focus, creativity, and excellence. These principles drive continuous improvement and inspire the team to deliver outstanding service in all their activities. The company’s mission centers on enriching the lives of its residents by offering them compassionate care and meaningful community experiences. This mission also extends to building fulfilling and purposeful careers for employees who are passionate about making a difference in the senior living sector.
The Concierge role at Cogir Senior Living is a vital position within the community. As the first point of contact for residents, families, visitors, and guests, the Concierge plays a significant role in shaping the community’s welcoming atmosphere. The Concierge is responsible for providing front desk coverage and delivering exceptional customer service with a consistently pleasant and helpful demeanor. This role requires someone who can create a supportive environment that addresses inquiries, coordinates resident services, and ensures smooth front desk operations.
The Concierge contributes significantly to the overall positive experience in the community by managing communications, assisting residents with scheduling transportation, activities, and appointments, and addressing any resident concerns. They also perform administrative support tasks to assist management, including data entry, scheduling, light clerical duties, and ordering office supplies. This role is essential in maintaining the efficient day-to-day operation of the senior living community’s front desk and visitor access.
Cogir Senior Living offers competitive wages as part of the position alongside comprehensive training and opportunities for career advancement. Employees benefit from early access to paychecks, health, dental, vision, and life insurance coverage, as well as paid vacation, holidays, and sick leave. Additional benefits include a 401K plan with company match, free meals during work shifts, an employee assistance program, and a generous employee referral program.
Joining Cogir Senior Living means becoming part of a community that prioritizes respect, dignity, and care for seniors, while also supporting employees to flourish in their careers. The Concierge role is an exciting opportunity for individuals who enjoy working with people, are organized and professional, and are committed to enhancing the quality of life within a senior living community.
Cogir Senior Living’s culture embodies three core values: human focus, creativity, and excellence. These principles drive continuous improvement and inspire the team to deliver outstanding service in all their activities. The company’s mission centers on enriching the lives of its residents by offering them compassionate care and meaningful community experiences. This mission also extends to building fulfilling and purposeful careers for employees who are passionate about making a difference in the senior living sector.
The Concierge role at Cogir Senior Living is a vital position within the community. As the first point of contact for residents, families, visitors, and guests, the Concierge plays a significant role in shaping the community’s welcoming atmosphere. The Concierge is responsible for providing front desk coverage and delivering exceptional customer service with a consistently pleasant and helpful demeanor. This role requires someone who can create a supportive environment that addresses inquiries, coordinates resident services, and ensures smooth front desk operations.
The Concierge contributes significantly to the overall positive experience in the community by managing communications, assisting residents with scheduling transportation, activities, and appointments, and addressing any resident concerns. They also perform administrative support tasks to assist management, including data entry, scheduling, light clerical duties, and ordering office supplies. This role is essential in maintaining the efficient day-to-day operation of the senior living community’s front desk and visitor access.
Cogir Senior Living offers competitive wages as part of the position alongside comprehensive training and opportunities for career advancement. Employees benefit from early access to paychecks, health, dental, vision, and life insurance coverage, as well as paid vacation, holidays, and sick leave. Additional benefits include a 401K plan with company match, free meals during work shifts, an employee assistance program, and a generous employee referral program.
Joining Cogir Senior Living means becoming part of a community that prioritizes respect, dignity, and care for seniors, while also supporting employees to flourish in their careers. The Concierge role is an exciting opportunity for individuals who enjoy working with people, are organized and professional, and are committed to enhancing the quality of life within a senior living community.
Job Requirements
- High school diploma or equivalent
- 6-12 months of customer service or front desk experience
- Knowledge of Word, Excel, and Outlook
- Patience to assist residents and visitors
- Friendly, assertive, professional, outgoing, multitasked, organized demeanor
- Excellent communication skills
- Flexible to work weekends and holidays
- Ability to maintain confidentiality and ethical standards
Job Qualifications
- High school diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone, directing calls and inquiries as needed
- Greet all families, residents, guests, and vendors with a smile
- Maintain outside visitor logs and monitor access to the community
- Assist residents with scheduling transportation, activities, or appointments
- Support management with administrative tasks, such as data entry, scheduling, or light clerical work
- Order office supplies
- Address resident concerns or questions and escalate issues to management when necessary
- Complete work order requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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