Concierge

Westminster, CO, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $20.00 - $22.00

Work Schedule

Weekend Shifts

Fixed Shifts

Benefits

Health Insurance

Dental Insurance

401k

premium pay

Paid Time Off

Flexible spending account

maternity leave

Job Description

STYL Residential is a vertically integrated, owner-operated multifamily real estate company committed to making a meaningful difference in the communities they serve. By focusing on creating unique, welcoming environments, STYL Residential develops properties that promote a warm and friendly atmosphere for residents and guests. With a portfolio of properties spanning from the East Coast to the West Coast, STYL Residential is recognized for delivering exceptional value, high-quality products, and outstanding resident experiences. The company is dedicated to fostering a strong sense of community across its properties, built on the foundation of excellent customer service and well-maintained living spaces. The culture at STYL Residential promotes career advancement and professional growth, equipping team members with the tools and support needed to excel in their roles and contribute effectively to the organization's mission.

The Concierge position at STYL Residential is essential to enhancing the resident experience by serving as the primary point of contact for residents and visitors. This role is focused on delivering top-tier customer service, handling inquiries, coordinating community amenities, and supporting community events. The Concierge works closely with residents and visitors to create positive, engaging interactions that foster a sense of belonging within the community. Scheduled from 11 AM to 8 PM, Tuesday through Saturday, this position requires strong communication, organizational capabilities, and a genuine customer-focused approach. The role offers a compensation range of $20 to $22 per hour and is an excellent opportunity for individuals seeking to grow their career in residential services within a reputable and expanding real estate organization. The company’s commitment to employee development means that team members in this role will find ample opportunities for training and progression alongside a comprehensive benefits package that supports work-life balance and personal growth.

Job Requirements

High school diploma or equivalent
Prior experience in customer service or concierge roles preferred
Ability to work 11 AM to 8 PM Tuesday through Saturday
Strong verbal and written communication skills
Basic computer proficiency
Reliability and punctuality
Friendly and professional demeanor
Ability to handle multiple tasks simultaneously
Must pass background check

Job Qualifications

Ability to work weekdays and weekends
Availability to work second and or third shift
Excellent communication and interpersonal skills
Strong organizational abilities and attention to detail
Ability to multitask and manage time effectively in a fast-paced environment
Customer service experience is preferred particularly in hospitality or residential services
Knowledge of local area amenities and services is a plus

Job Duties

Greet residents and guests with a friendly and professional demeanor ensuring a positive first impression
Respond to phone calls emails and in-person requests promptly directing them to the appropriate team member or resolving the issue directly when possible
Oversee the scheduling and coordination of community amenities such as guest suites the loading dock and elevator usage for move-ins and move-outs ensuring smooth operations
Accept and document package deliveries promptly notifying residents of their arrival and ensuring secure storage until pick-up
Assist in planning organizing and executing resident activities and events fostering a sense of community and engagement among residents
Maintain an up-to-date directory of local services including restaurants shops and delivery options offering recommendations and information to residents as needed
Perform other tasks or duties as assigned