Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $20.50
Work Schedule
Weekend Shifts
Benefits
dental plan
vision plan
Health Insurance
critical illness coverage
accident coverage
401(k) retirement savings plan
Health and dependent day care flexible spending accounts
Paid vacation
sick leave
holiday leave
Bereavement leave
Tuition Reimbursement
Team Member Referral program
Job Description
Our Assisted Living Facility is a compassionate and dedicated establishment committed to providing a nurturing and supportive environment for seniors. We focus on delivering exceptional care and services to enhance the quality of life for our residents. Our facility is designed to offer a safe, welcoming, and engaging community where seniors can thrive and maintain their independence while receiving the assistance they require. The team is staffed by professionals who are passionate about senior care and committed to upholding the highest standards of respect, dignity, and personalized attention for every individual. We prioritize creating a home-like atmosphere where residents feel valued, comfortable, and empowered.
We are currently seeking a Concierge to join our team who will be instrumental in ensuring a warm and professional reception for residents, families, and visitors. This role serves as the friendly face of the facility, acting as a central point of contact and coordination for various services and inquiries. The Concierge will provide exceptional customer service while assisting with administrative tasks, scheduling appointments, facilitating communication between residents and staff, and maintaining a secure and orderly environment. Reporting directly to the Executive Director, the Concierge will play a critical role in fostering a positive experience that supports residents' well-being and comfort.
This position offers a part-time schedule with weekend availability required, and compensation ranges from $18.00 to $20.50 per hour depending on experience. The ideal candidate will have strong interpersonal skills, the ability to multitask effectively, and a genuine passion for helping seniors enjoy a fulfilling lifestyle. Key responsibilities include greeting residents and visitors, coordinating transportation and services, managing appointments and correspondence, maintaining knowledge of facility offerings, and ensuring compliance with safety and privacy standards. This role is vital in upholding the community��s commitment to exceptional care, providing a trusted and approachable resource for residents and their families.
We are currently seeking a Concierge to join our team who will be instrumental in ensuring a warm and professional reception for residents, families, and visitors. This role serves as the friendly face of the facility, acting as a central point of contact and coordination for various services and inquiries. The Concierge will provide exceptional customer service while assisting with administrative tasks, scheduling appointments, facilitating communication between residents and staff, and maintaining a secure and orderly environment. Reporting directly to the Executive Director, the Concierge will play a critical role in fostering a positive experience that supports residents' well-being and comfort.
This position offers a part-time schedule with weekend availability required, and compensation ranges from $18.00 to $20.50 per hour depending on experience. The ideal candidate will have strong interpersonal skills, the ability to multitask effectively, and a genuine passion for helping seniors enjoy a fulfilling lifestyle. Key responsibilities include greeting residents and visitors, coordinating transportation and services, managing appointments and correspondence, maintaining knowledge of facility offerings, and ensuring compliance with safety and privacy standards. This role is vital in upholding the community��s commitment to exceptional care, providing a trusted and approachable resource for residents and their families.
Job Requirements
- At least 18 years of age
- required health screening, TB clearance, and criminal record clearance
- special licenses or certifications such as First Aid/CPR
- understanding of California Code of Regulations Sections 85065(f)/87411(g)
- ability to maintain confidentiality
- prior experience in senior living or healthcare environment preferred
- availability to work part-time weekends
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service, hospitality, or front desk role
- excellent interpersonal and communication skills
- proficiency in computer systems including word processing, email, and database management
- ability to multitask and prioritize effectively
- knowledge of safety and emergency protocols is a plus
- certification in First Aid/CPR preferred
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner
- provide information and assist with inquiries and requests
- coordinate appointments, transportation, and other services
- maintain knowledge of facility amenities and communicate effectively
- assist with administrative tasks including managing correspondence and records
- keep the concierge desk area clean and well-stocked
- collaborate with staff to address resident needs and resolve issues
- monitor safety and security of the facility
- act as a liaison between residents, families, and departments
- uphold resident privacy and confidentiality
- assist with related tasks as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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