Concierge

Thornton, CO, USA|

Job Overview

Employment Type

Hourly

Compensation

Hourly

Range $14.50 - $18.75

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Professional Development

Retirement Plan

Employee Discounts

team environment

Job Description

The hiring establishment is a senior living community dedicated to providing an elevated way of life for seniors, where comfort, connection, and joy are at the core of their mission. This community prides itself on fostering an environment that supports seniors in living fulfilling, active, and joyful lives with access to comprehensive amenities and compassionate care. As a senior living community, the organization emphasizes a blend of welcoming residential accommodations and personalized services designed to meet the unique needs of each resident. Their mission to promote a vibrant and joyful lifestyle is reflected in their commitment to excellent customer service... Show More

Job Requirements

High school diploma or equivalent preferred
Ability to read, write, and understand English
Able to make independent decisions when necessary
Maintain professionalism with personnel, residents, family members, and visitors
Knowledge of administrative practices and processes
Experience with Microsoft computer software
Patience and cheerful disposition
Able to continuously walk and stand
Able to perform work indoors and outdoors
Able to lift, carry, and push 0-25 pounds constantly
Able to climb stairs frequently with alternates such as elevators
Able to bend, squat, twist, and reach frequently
Ability to read clearly with or without corrective lenses
Able to hear alarms and signals related to resident safety
Strong command of English for reading and writing

Job Qualifications

High school diploma or equivalent preferred
Able to read, write, and understand the English language
Able to make independent decisions when the circumstances warrant such action and to remain calm during emergency situations
Able to deal professionally with personnel, residents, family members, visitors, and the general public
Knowledgeable of administrative practices, processes, and guidelines
Experience using computer software, specifically Microsoft
Have patience, professionalism, cheerful disposition, and enthusiasm
Be willing to handle residents, staff, and visitors, based on whatever maturity level they are currently functioning

Job Duties

Greet visitors seeking information about the property
Be responsive to the needs of people who inquire about the property and or who are in the building for meetings with administrative personnel
Direct visitors to appropriate office or resident apartment
Assist residents, family members, and guests with general requests
Arrange tours of the property for individuals making spontaneous visits or those that have made an appointment for the tour
Answer telephones, record and channel information
Display knowledge of the services and programs and other pertinent information regarding the property
Manage mail meter, stamps, making copies, and other tasks related to office operations
Process incoming mail and distribute mail to mailboxes
Maintain reception area in a neat and orderly fashion
Ensure that reception desk and lobby have current property literature on display
Ensure that lobby is free of excessive or outdated literature
Ensure that coffee and or refreshments are fresh and readily available
Perform clerical duties for property staff as directed by supervisor
Provide assistance in the dining room serving resident meals as requested
Support the community's marketing efforts through positive and friendly interaction during property tours and telephone contact
Communicate any observed or suspected resident change of condition to a supervisor immediately
Maintain a safe work environment for all staff, residents, and guests, following established safety standards
Encourage teamwork through cooperative interactions with co-workers and other departments
Support a positive and professional image through actions and dress
Perform other duties consistent with the position as assigned

Job Criteria

Experience

No experience required

Job Location

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