
Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Exact $47,028.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Paid holidays
Professional Development
Job Description
Windsor Communities is a prominent property management company renowned for its dedication to creating exceptional living experiences for residents. With a mission centered on fostering communities where people feel truly cared for, Windsor exemplifies core values such as being accountable, inclusive, energizing, and courageous. This company has consistently demonstrated excellence in customer service, as highlighted by its recognition with the 2025 Kingsley Excellence Award for Overall Customer Service, won for five years consecutively. Windsor Communities focuses on not just providing apartments but creating homes for residents, emphasizing a deep commitment to the quality of life and community engagement.
The Concierge position at Windsor Cirrus, located in Seattle, WA, is an integral role within this dedicated establishment. The Concierge serves as the first welcoming face that residents see when entering their home, making it a critical touchpoint for fostering a welcoming and supportive environment. This role is not just a job but a career path that combines property management and hospitality skills to ensure residents feel valued and supported. The Concierge is responsible for various front desk and administrative tasks, including managing telephone calls, assisting residents, prospects, and vendors with exceptional and consistent customer service. The position requires working a Tuesday to Saturday swing shift from 3:30 PM to midnight, with 2-3 weekends per month expected to support prospective residents visiting the community.
Compensation for this position starts at $22.61 per hour or approximately $47,028 annually, with a potential range up to $28.27 per hour depending on experience, tenure, and location. Windsor Communities also provides competitive benefits, including comprehensive health, dental, and vision insurance; a 401(k) plan with company match; paid time off including vacation, sick leave, holidays, and parental leave; professional development opportunities; housing discounts at any Windsor Community; and additional perks such as a cell phone stipend, apparel allowance, tuition assistance, and fitness reimbursement. The company strongly supports training, mentoring, growth, and advancement, fostering a career environment that encourages continuous improvement and skill development.
Windsor Communities also participates in the federal E-Verify program to confirm employment authorization, emphasizing its commitment to compliance and integrity. By joining Windsor, associates become part of a growing organization that values care and community, offering a meaningful and rewarding career journey in property management.
The Concierge position at Windsor Cirrus, located in Seattle, WA, is an integral role within this dedicated establishment. The Concierge serves as the first welcoming face that residents see when entering their home, making it a critical touchpoint for fostering a welcoming and supportive environment. This role is not just a job but a career path that combines property management and hospitality skills to ensure residents feel valued and supported. The Concierge is responsible for various front desk and administrative tasks, including managing telephone calls, assisting residents, prospects, and vendors with exceptional and consistent customer service. The position requires working a Tuesday to Saturday swing shift from 3:30 PM to midnight, with 2-3 weekends per month expected to support prospective residents visiting the community.
Compensation for this position starts at $22.61 per hour or approximately $47,028 annually, with a potential range up to $28.27 per hour depending on experience, tenure, and location. Windsor Communities also provides competitive benefits, including comprehensive health, dental, and vision insurance; a 401(k) plan with company match; paid time off including vacation, sick leave, holidays, and parental leave; professional development opportunities; housing discounts at any Windsor Community; and additional perks such as a cell phone stipend, apparel allowance, tuition assistance, and fitness reimbursement. The company strongly supports training, mentoring, growth, and advancement, fostering a career environment that encourages continuous improvement and skill development.
Windsor Communities also participates in the federal E-Verify program to confirm employment authorization, emphasizing its commitment to compliance and integrity. By joining Windsor, associates become part of a growing organization that values care and community, offering a meaningful and rewarding career journey in property management.
Job Requirements
- high school diploma or equivalent
- availability to work Tuesday through Saturday from 3:30 PM to 12:00 AM
- able to work 2-3 weekends per month
- excellent interpersonal skills
- previous customer service experience preferred
- ability to handle multiple tasks efficiently
- reliable and punctual
Job Qualifications
- property management or hospitality experience is a plus
- outstanding communication skills, both written and verbal
- customer-focused mentality
- ability to multitask and shift priorities quickly in a fast-paced environment
- strong organizational skills
- proficiency with telephone switchboard operations
Job Duties
- perform all front desk tasks including administrative tasks
- respond to all incoming/outgoing telephone calls via switchboard
- provide exceptional and consistent customer service to residents, prospects, and vendors
- work weekends to be available when prospective residents are looking for their new home
- manage multiple priorities in a fast-paced leasing and sales office
- maintain a welcoming and professional front desk environment
- assist with prospective resident inquiries and community tours
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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