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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Daily Pay Option
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid sick leave
403B retirement plan
Life insurance
Employee assistance program
Career growth opportunities
Job Description
Fellowship Square is a well-established nonprofit senior care community dedicated to providing affordable and quality housing to seniors. With over 40 years of experience in senior care, this faith-driven organization focuses on enhancing the quality of life and promoting the independence of its residents. As a Christian Care Community, Fellowship Square places great emphasis on creating a warm, family-like environment where residents feel valued and respected. The organization prioritizes dignity, compassion, and inclusivity, making it an outstanding place for both residents and employees who are passionate about serving older adults. It is an equal opportunity employer committed to diversity and... Show More
Job Requirements
- Minimum one year of customer service experience
- familiarity with housing, hospitality, and healthcare services for seniors preferred
- proficiency in Microsoft Office Suite
- strong verbal and written communication skills in English
- ability to multitask and work independently
- capable of handling occasional physical demands up to 50 lbs
Job Qualifications
- Minimum one year of customer service experience
- familiarity with housing, hospitality, and healthcare services for seniors is preferred
- proficiency in Microsoft Office Suite including Outlook and Word
- strong verbal and written communication skills in English
- ability to multitask and work independently
- capability to handle occasional physical demands up to 50 lbs
Job Duties
- Serve as the primary customer service representative at the front desk and by phone
- assist residents with maintenance requests and general inquiries
- operate the phone system and software including Microsoft Outlook, Teams, and Canva
- coordinate communication between departments and residents
- manage resident onboarding tasks such as creating welcome binders and access badges
- distribute internal communications like daily activity puzzles and notices
- maintain documentation such as resident photo directories and pest service logs
- support administrative needs including business card creation, gift shop form updates, and various projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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