Concierge

Cogir Senior Living, based in Scottsdale, Arizona, is a prominent leader in the senior housing industry with a network of communities across 11 states nationwide. The company is renowned for its commitment to providing exceptional care and creating a supportive, growth-oriented environment for its employees. Cogir focuses on values such as human focus, creativity, and excellence, which shape its mission to enrich the lives of its residents while promoting meaningful career opportunities for its team members.

Working at Cogir Senior Living means being part of a vibrant community dedicated to fostering a respectful and engaging atmosphere where residents can thrive. The company is proud of its culture that encourages continuous improvement and innovation, ensuring that every staff member has room to develop professionally and personally. Cogir offers competitive wages, comprehensive training, and growth opportunities which make it an attractive workplace in the senior living sector.

The Concierge position at Cogir Senior Living is a pivotal role within the community serving as the initial point of contact for residents, families, visitors, and guests. This role demands a friendly, welcoming, and professional demeanor, ensuring every individual entering the community feels valued and supported. The Concierge provides front desk coverage while delivering exceptional customer service, responding to inquiries, and coordinating resident services effectively.

In this role, the Concierge will handle multi-line telephone systems, greeting visitors with a warm smile, maintaining visitor logs, and monitoring access to the community to ensure safety and security. The position involves assisting residents with scheduling transportation, activities, or appointments, as well as supporting management through various administrative tasks such as data entry and supply ordering. The Concierge will play an essential part in addressing resident concerns promptly and escalating any issues to management when necessary, thereby maintaining smooth operations within the community.

Cogir Senior Living offers a highly attractive benefits package including health, dental, vision, and life insurance, paid vacation, holidays, and sick leave, as well as a 401K plan with company match. Additional benefits include early paycheck access, free meals at work, an employee assistance program, and a generous employee referral program. These benefits complement the rewarding work environment and underscore Cogir's commitment to the well-being of its employees.

The role requires someone with excellent communication skills, patience, and a genuine willingness to assist others. Candidates should be organized, assertive, and capable of multitasking while maintaining a professional and courteous attitude. Working flexible shifts, including weekends and holidays, is a key component of this position due to the nature of the senior living community's needs. A high school diploma or equivalent is required, along with 6 to 12 months of customer service or front desk experience in environments such as hotels, retirement communities, or offices.

If you are passionate about enriching the lives of seniors and enjoy working in a dynamic and caring environment, the Concierge position at Cogir Senior Living presents an excellent opportunity to build a fulfilling career while contributing to a valued community.