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Job Overview
Employment Type
Full-time
Work Schedule
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
The Concierge & Valet Services Associate position is a vital role within a high-rise residential community that seeks to provide an exceptional and seamless experience for residents and guests alike. This role is situated within an upscale residential environment where the focus is on delivering personalized service and maintaining high standards of professionalism. The employer is a property management or residential services company devoted to enhancing resident satisfaction through attentive, courteous, and efficient service provisions. The establishment prides itself on creating an inviting and secure environment that meets the diverse needs of its community members and visitors, blending traditional concierge... Show More
Job Requirements
- High School Diploma or GED
- 1-3 years of related experience in hospitality, customer service, or valet operations
- Valid driver’s license with clean driving record
- Proficiency in Microsoft Office
- Strong professional communication skills
- Excellent customer service and interpersonal skills
- Ability to multitask and prioritize
- Familiarity with vehicle handling and safety protocols
- Self-motivated, proactive, detail-oriented
- Ability to stand, walk, reach, and lift regularly
- Ability to operate vehicles safely
- Flexibility to work overtime, weekends, and emergency support if needed
Job Qualifications
- High School Diploma or GED
- 1-3 years of related experience in hospitality, customer service, or valet operations
- Valid driver’s license with clean driving record
- Proficiency in Microsoft Office applications including Word, Excel, and Outlook
- Strong professional communication skills including phone, written, and verbal
- Excellent customer service and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Familiarity with basic vehicle handling and safety protocols
- Self-motivated, proactive, detail-oriented, and a team player
Job Duties
- Welcome and greet residents, guests, and visitors to the facility
- Safely park and retrieve resident and guest vehicles
- Maintain valet logs and ensure proper handling of keys
- Assist with loading and unloading luggage or packages
- Receive and manage package deliveries at the front desk
- Coordinate dry cleaning pickup and drop-off and other personal errands
- Create reservations for building amenities such as lounge, fitness center, and guest suites
- Perform various administrative and managerial tasks in support of the facility's mission
- Maintain accurate records and logs related to concierge and valet services
- Provide directions and recommendations for dining, entertainment, and services in the surrounding area
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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