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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Professional development opportunities
Job Description
Puttery is a modern entertainment destination that expertly combines the vibrant energy of nightlife with the exhilarating fun of tech-infused mini golf. Each Puttery location boasts immersive, creatively themed courses that provide a unique and engaging backdrop for guests seeking both competitive play and social interaction. Alongside the innovative gaming experience, the venue offers curated cocktails and chef-inspired menus, elevating the overall atmosphere to something truly memorable and special. The mission at Puttery is to redefine how people connect by blending play, style, and hospitality into one dynamic environment where every visit is a reason to celebrate. Whether guests are... Show More
Job Requirements
- High school diploma or equivalent
- minimum one year of experience in a concierge, guest service, or hospitality role
- experience with computerized booking and point-of-sale systems
- ability to thrive in a fast-paced, high-energy environment
- strong organizational skills
- ability to stand and walk for extended periods
- ability to lift and move up to 25 pounds without assistance
- evening, weekend, and holiday availability
- excellent verbal and written communication skills
Job Qualifications
- Friendly, professional, and engaging personality with a passion for guest service
- ability to thrive in a fast-paced, high-energy environment
- strong organizational, teamwork, and multitasking skills
- minimum one year of experience in a concierge, guest service, or hospitality role
- experience with computerized booking and point-of-sale systems
- bilingual abilities a plus
- excellent verbal and written communication skills
- high school diploma or equivalent required
- familiarity with reservation or event management software preferred
- demonstrated ability to communicate effectively and collaborate across all levels of staff
Job Duties
- Greet and assist guests warmly, offering personalized recommendations and information about the venue
- create a seamless arrival and departure experience for all guests
- act as a brand ambassador by promoting food, beverage, and entertainment options
- manage reservations, waitlists, and guest inquiries through the reservation system and phone line
- maintain awareness of guest activity throughout the venue and proactively offer assistance
- communicate clearly and courteously with guests and team members
- support other team members and perform additional duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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