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Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts

Job Description

About the Hiring Establishment: This position is offered by a well-established Homeowners Association (HOA) dedicated to maintaining a safe, welcoming, and well-managed residential community. The HOA is committed to ensuring that residents enjoy an optimal living environment enriched with quality amenities, attentive service, and professional management. As part of its ongoing efforts to enhance community life, the HOA employs a team of skilled professionals to manage everyday operations and foster community engagement.

About the Role: The HOA On-Site Concierge plays a pivotal role in the community by serving as the primary point of contact for residents, guests, vendors, and delive... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in hospitality, customer service, or property management preferred
  • ability to stay calm and professional under pressure
  • strong situational awareness
  • basic computer skills
  • ability to work flexible shifts including evenings, weekends, and holidays
  • ability to stand or sit for extended periods

Job Qualifications

  • High school diploma or equivalent required
  • hospitality, customer service, or property management experience strongly preferred
  • exceptional interpersonal and communication skills with the ability to remain calm and professional under pressure
  • strong situational awareness and sound judgment
  • basic computer proficiency and comfort with access systems, logs, and communication tools
  • ability to stand or sit for extended periods and work assigned shifts, including evenings, weekends, and holidays as required

Job Duties

  • Act as the primary point of contact for residents, guests, vendors, and delivery personnel, ensuring a professional and welcoming experience at all times
  • Manage access control procedures, including guest registration, visitor verification, and amenity access in accordance with HOA policies
  • Provide residents with information regarding community rules, amenities, events, and services, escalating inquiries to management as appropriate
  • Monitor common areas and entrances to support safety, security, and compliance with community standards
  • Coordinate with property management, security, and maintenance teams to ensure seamless daily operations
  • Log incidents, requests, and communications accurately using established systems and protocols
  • Support administrative tasks such as package handling, key management, and basic reporting
  • Represent the HOA with discretion, professionalism, and a solutions-oriented mindset
  • Perform any additional duties within the scope of HOA On-Site Concierge and as assigned by the Community Association Manager.

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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