Concierge

Clarendale West End is a distinguished senior living community dedicated to providing exceptional care and hospitality to its residents. Known for its commitment to enhancing the quality of life for seniors, Clarendale West End offers a supportive and welcoming environment where the residents' dignity and comfort are paramount. As part of a larger organization focused on the future of senior living, Clarendale actively invests in its employees' growth and well-being, fostering a culture of respect, inclusion, and continuous improvement.

Joining Clarendale West End means becoming a part of a team that values more than just a job — it is an opportunity to contribute to the lives of some of the wisest and most inspiring individuals. Employees here play a vital role in creating a warm, inviting atmosphere, ensuring that every interaction with residents, guests, and colleagues is marked by kindness and professionalism.

The Concierge role at Clarendale West End is a pivotal position focused on hospitality and resident engagement. This part-time role offers 15 to 20 hours per week, requiring evening and weekend shifts, with a competitive hourly wage of $18 to $19. The Concierge serves as the first impression for anyone visiting the community, greeting residents, guests, prospective employees, suppliers, vendors, and service providers warmly and professionally. This front-facing position demands exceptional interpersonal and communication skills to manage diverse requests and concerns efficiently while maintaining organizational standards and delivering personalized service.

In addition to greeting visitors, the Concierge provides ongoing telephone coverage, manages delivery packages with accuracy, and ensures residents are promptly notified of their arrivals. The role also involves coordinating maintenance requests and assisting the Business Office Manager with various projects and assignments. This multifaceted position requires a balance of hospitality expertise, administrative skill, and the ability to resolve issues peacefully and effectively, preventing escalation and promoting satisfaction for all parties involved.

Clarendale West End offers a comprehensive benefits package to support its employees’ health, financial security, and work-life balance. Benefits include health, dental, and vision insurance, a 401(k) plan with company match, employee assistance programs, flexible spending accounts, health savings accounts, life insurance, and a referral program. While paid time off is available for full-time employees, part-time team members still enjoy many of these valuable perks, reflecting the company’s commitment to investing in its workforce.

If you are an enthusiastic and compassionate professional passionate about hospitality and senior care, this Concierge opportunity at Clarendale West End is your chance to make a meaningful impact every day. Embrace a role where your skills in communication, problem-solving, and customer service will be valued and where you can thrive in a supportive and dynamic environment.