Concierge

Sunrise Senior Living is a leading provider of senior living services, renowned for creating vibrant, compassionate communities where older adults can enjoy a higher quality of life. With a longstanding commitment to fostering independence, well-being, and happiness among its residents, Sunrise Senior Living has been repeatedly recognized as a Great Place to Work, emphasizing a supportive and inclusive culture for both residents and team members. This organization offers a range of senior care options including assisted living, memory care, and respite stays, all tailored to meet the unique needs of each resident. Employees at Sunrise Senior Living play a pivotal role in enabling seniors to live fuller, healthier, and more joyful lives, making a meaningful difference in the community every day.

As a Concierge at Sunrise Senior Living, you will be the welcoming face and first point of contact for residents, families, visitors, and potential team members. This position holds significant responsibility in shaping the first impression of the community, showcasing the compassionate, professional, and warm atmosphere that defines Sunrise. As a Concierge, your role encompasses greeting guests, managing telephone communications, supporting the sales and marketing process by assisting prospective residents and families, and performing vital administrative duties that keep the community running smoothly. You will assist the Director of Sales (DOS), Executive Director (ED), and Business Office Coordinator (BOC) with various tasks including recruitment, data entry, and maintaining an inviting environment in the Bistro area. Your role also involves ensuring safety and compliance with regulations, team collaboration, and embodying the organization’s core values and mission.

The work environment at Sunrise fosters teamwork, respect, and continuous personal and professional growth. Employees are encouraged to participate actively in engagement programs, contribute to team goals, and uphold the highest standards of customer service. Sunrise Senior Living offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance plans, retirement savings options, paid time off, and tuition reimbursement. Additionally, employees benefit from flexible pay options, employee assistance programs, and recognition of outstanding performance through bonuses.

This role is ideal for individuals who are passionate about customer service, have strong organizational skills, and thrive in dynamic, people-centered settings. The Concierge position requires a high school diploma or GED, proficiency in computer and communication skills, and a dedication to promoting a safe and welcoming community. Join Sunrise Senior Living and discover a rewarding career where your skills and passion contribute to making every day brighter for seniors and their families, while also providing you with opportunities for personal and professional development.