Concierge

Sunny Isles Beach, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $15.25 - $19.75

Work Schedule

Standard Hours

Benefits

Competitive benefits package

Onsite parking

Rewards & recognition programs

Job Description

We are excited to present an exceptional career opportunity for a Concierge at a prestigious luxury commercial property located in the vibrant and dynamic Miami Beach, Florida. This flagship Class X property is not merely a place to lease space but a meticulously curated environment that exudes luxury, care, and a profound sense of belonging. The establishment is renowned for its dedication to delivering an unparalleled tenant experience, making it a standout in the commercial real estate sector. The company prides itself on its commitment to excellence, setting a benchmark in the luxury hospitality and commercial property industry. They blend... Show More

Job Requirements

High school diploma or equivalent
Minimum 2 years experience in luxury hospitality, executive support, concierge services, or related field
Excellent written and verbal communication skills
Ability to multitask and maintain composure under pressure
Proficiency with CRM tools, service management software, and Microsoft Office
Bilingual fluency in English and Spanish strongly preferred
Strong organizational skills and attention to detail
Commitment to maintaining confidentiality and discretion

Job Qualifications

2+ years in luxury hospitality, executive support, concierge services, or high-touch service coordination
Exceptional written and verbal communication skills
Bilingual fluency in English and Spanish strongly preferred
Demonstrated ability to manage high volume of tasks simultaneously while remaining calm and precise under pressure
Skilled in using CRM tools, service management platforms, and Microsoft Office Suite
Commitment to professional composure and discretion in all interactions

Job Duties

Support the management team in executing tenant requests and personalized touchpoints
Track all open service items until each is resolved, confirmed, and documented
Interact with tenants in person and in writing with warmth, precision, and discretion
Maintain accurate records of tenant preferences and service history to ensure personalized service delivery
Coordinate with third-party providers and amenity partners, managing scheduling logistics and confirming service details
Manage deliveries, visitor registration, and tenant notifications with accuracy and urgency
Assist with the logistics for tenant activations and private events, including RSVP tracking and vendor setup

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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