Concierge

We are excited to present an exceptional career opportunity for a Concierge at a prestigious luxury commercial property located in the vibrant and dynamic Miami Beach, Florida. This flagship Class X property is not merely a place to lease space but a meticulously curated environment that exudes luxury, care, and a profound sense of belonging. The establishment is renowned for its dedication to delivering an unparalleled tenant experience, making it a standout in the commercial real estate sector. The company prides itself on its commitment to excellence, setting a benchmark in the luxury hospitality and commercial property industry. They blend sophisticated design, top-tier amenities, and exemplary service to create an intentional expression of luxury for every tenant and guest who walks through the doors.

The Concierge role is a pivotal position within the Member Experience & Hospitality department, operating as the operational backbone of the front-of-house experience. This position is tailor-made for a detail-obsessed professional who thrives in environments where precision, hospitality instincts, and process discipline converge. The Concierge will be responsible for managing multiple moving parts with efficiency and accuracy while maintaining an exceptional level of personalized service. This role offers a unique opportunity to engage directly with high-profile tenants, execute customized service requests, and maintain a warm yet professional demeanor in all interactions. It is an ideal platform for individuals aspiring to build a distinguished career in luxury hospitality leadership.

The role requires a blend of operational support and intuitive service coordination, including managing tenant communications, vendor relations, deliveries, visitor registrations, and the logistics of tenant activations and private events. The Concierge will track and ensure meticulous follow-through on all service items until resolution, embodying the company’s philosophy of relentless service and attention to detail. Exceptional communication skills, bilingual fluency in English and Spanish, and technical proficiency with CRM tools and service management platforms are highly preferred. Candidates must demonstrate organizational mastery, discretion, and a calm, precise approach under pressure. This full-time, non-exempt position offers a competitive benefits package, onsite parking, and participation in Rewards & Recognition programs designed to foster engagement and professional growth. If you have a passion for luxury service and a commitment to operational excellence, this position offers a premier proving ground to showcase and hone your skills in a thriving, upscale commercial property setting.