CONCIERGE

Integral Senior Living (ISL) is a premier senior living management company dedicated to providing exceptional care and lifestyle-focused services to older adults across California and its surrounding areas. We proudly manage a variety of residential communities including Independent Living, Assisted Living, and specialized Memory Care facilities. Our commitment is to enrich the lives of thousands of residents and their families by creating supportive, engaging, and purposeful environments where seniors can truly thrive. At ISL, we recognize the profound responsibility that comes with senior care and approach it with compassion, professionalism, and a culture rooted in our foundational values known as "Culture Keepers." These values guide every interaction and decision made across our communities, providing a framework that ensures dignity, respect, and empowerment for our residents and team members alike.

As part of one of the largest senior living organizations in the nation, ISL has been honored with Great Place to Work certifications for the consecutive years 2022 through 2026, a testament to our dedication to fostering a workplace culture where team members feel valued, supported, and inspired to grow. Our continuous investment in learning and development opportunities enables all employees to build meaningful careers, supported by a foundation of purpose and teamwork. We believe that a rewarding career in senior living goes hand-in-hand with personal growth and professional fulfillment, which is why every role at ISL contributes to a larger mission of enhancing senior quality of life.

Currently, Integral Senior Living is seeking a Concierge to join their dynamic team. This position plays a crucial role in delivering outstanding customer service by serving as the welcoming face of our community. The Concierge is responsible for greeting and assisting residents, guests, and employees, managing both internal and external communications efficiently, and providing helpful information in a courteous and professional manner. This role demands exceptional interpersonal skills, attention to detail, and a genuine desire to ensure a positive experience for everyone who walks through our doors.

The Concierge undertakes various essential duties including answering telephone calls, managing messages, welcoming visitors, providing directions, and supporting the marketing department by organizing brochures. Additional responsibilities include coordinating meal tickets and counts for team and family members, maintaining accurate resident phone lists and logs, scheduling appointments for residents, and keeping the reception area organized and inviting. This role also involves handling mail distribution and maintaining important resident documentation as needed. By performing these tasks, the Concierge contributes directly to the seamless operation of the community and helps create a warm, safe, and responsive environment.

At ISL, we offer a competitive wage, access to earned wages before payday, flexible scheduling options inclusive of full-time and part-time hours, and comprehensive benefits such as health, dental, vision, life, and disability insurances for full-time employees. Our benefit package includes paid time off and holidays for full-time roles, employer-matched 401(k), paid training programs, career advancement opportunities, meals, uniforms, and an Employee Assistance Program. Join ISL’s dedicated team of professionals who are committed to making a positive difference in the lives of seniors and building a career filled with compassion, challenge, and growth.