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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.65 - $31.44
Work Schedule
Rotating Shifts
Standard Hours
Flexible
Weekend Shifts
Benefits
401(k) company match
Annual 401(k) contribution
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
Volunteer time off
Donation match
Job Description
BECU (Boeing Employees Credit Union) stands as one of the largest credit unions in the United States, proudly serving over 1.5 million members and managing assets exceeding $30 billion. Since its establishment in 1935, BECU has built its reputation on a "people helping people" philosophy, emphasizing a deep commitment to supporting members, communities, and employees alike. As a not-for-profit financial institution, BECU prioritizes the needs and financial well-being of its members over profiting, ensuring personalized service and innovative financial solutions that cater to a diverse member base. The institution continues to evolve, blending a rich heritage with forward-looking business and... Show More
Job Requirements
- High school diploma or associated certification (GED)
- Minimum 1 year of experience in sales-oriented, financial or retail customer service environment
- Spanish language fluency highly desirable
- Proficient PC skills
- Strong verbal and written communication skills
- Ability to work a flexible schedule including evenings, nights, or weekends
- Capacity to sit or stand for long periods
- Reliable transportation and commitment to travel to Tukwila and Federal Way Crossings financial centers
- Willingness to work rotating Saturday shifts after training
Job Qualifications
- High school diploma or associated certification (GED)
- Minimum 1 year of experience in sales-oriented, financial or retail customer service environment
- Spanish language fluency highly desirable
- Proficient PC skills and ability to learn new software
- Strong verbal and written communication skills
- Ability to work a flexible schedule including evenings, nights, or weekends
- Capacity to sit or stand for periods of up to one hour or more
Job Duties
- Welcome members with warmth
- Streamline branch traffic by connecting members to appropriate team members
- Coordinate and schedule appointments for location staff
- Maintain a member-friendly environment by keeping areas clean and organized
- Empower members by demonstrating and educating them on BECU's digital services and tools
- Manage member flow efficiently to ensure a seamless experience
- Provide courteous and professional service to create positive member interactions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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