Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $18.00 - $19.00
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Work Schedule

Weekend Shifts
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Benefits

401(k) with Company Match
Dental Insurance
Employee assistance program
employee discount
Flexible spending account
Health Insurance
Health savings account
Life insurance
Paid Time Off
Referral program
Vision Insurance

Job Description

Clarendale West End is a distinguished senior living community dedicated to enhancing the lives of the wisest and most experienced members of society. As a part of Clarendale West End, employees are not only entering a workplace but joining a company committed to investing in the future of senior living by investing in its people. The organization values its team members and fosters a culture where every role contributes to creating extraordinary life experiences for residents. Clarendale West End prides itself on being a place where the insightful stories and vibrant lives of seniors are honored and where employees gain meaningful connections and personal growth.

Clarendale West End is currently seeking a hospitality-focused Concierge to join their dedicated team in a part-time capacity, offering 15 to 20 hours per week, covering evening and weekend shifts. The Concierge serves a vital role as the welcoming face of the community, responsible for greeting residents, guests, prospective employees, suppliers, vendors, and service providers in a warm and professional manner. As the first point of contact, the Concierge ensures that everyone entering the community feels welcomed and valued, setting a positive tone for their visit.

This role requires strong interpersonal and communication skills as the Concierge handles inquiries with care and efficiency. Responsibilities include providing ongoing telephone coverage to support residents and staff, managing deliveries by logging packages and notifying recipients, and preparing maintenance work orders as requested. Additionally, the Concierge assists the Business Office Manager with various projects and assignments, contributing to the smooth operation of the community.

With a competitive hourly salary ranging between $18 and $19, this position offers more than just a job but an opportunity to be part of an extraordinary life surrounded by inspiring seniors and a supportive team environment. Clarendale West End supports its employees through a comprehensive benefits package that includes 401(k) with company match, dental and health insurance, employee assistance programs, flexible spending accounts, life and vision insurance, employee discounts, paid time off for full-time employees, and an employee referral program.

Join Clarendale West End as a Concierge to build memorable relationships, deliver exceptional service, and enrich the lives of seniors in a community that values compassion and hospitality. If you are enthusiastic, compassionate, and passionate about senior care and engagement, this role is a perfect fit. Clarendale West End stands as an Equal Employment Opportunity employer encouraging individuals to bring their talents and dedication to create a welcoming environment for all.

Job Requirements

  • High school diploma or general education degree (GED) required
  • Familiarity with Microsoft Office Suite products
  • Must demonstrate excellent telephone communication skills
  • Prior experience in the hospitality industry and/or senior living a plus

Job Qualifications

  • High school diploma or general education degree (GED) required
  • Familiarity with Microsoft Office Suite products
  • Must demonstrate excellent telephone communication skills
  • Prior experience in the hospitality industry and/or senior living a plus

Job Duties

  • Provide ongoing telephone coverage
  • Solve issues presented by residents, guests, vendors, and suppliers in a manner that meets organizational objectives and ensures individuals feel served
  • Keep difficult situations from escalating
  • Accept delivery packages, document receipt of packages in log book, and notify the resident recipient of delivery
  • Prepare maintenance work orders as requested by residents and staff
  • Assist the Business Office Manager with projects and assignments

Job Criteria

Experience

Entry Level (1-2 years)


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