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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $26.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
uniform provided
Free lunch
Job Description
The Gwen Hotel is a distinguished luxury hotel located in downtown Chicago, with a deep-rooted connection to the city's historical and cultural heritage from the 1930s. Known for its majestic Art Deco façade, originally crafted by sculptress Gwen Lux, the hotel stands as a proud emblem of a transformative era when Chicago celebrated its centennial and thrived with its unique blend of speakeasies and gangster history. Embracing this golden age while catering to modern-day travelers, The Gwen offers a luxurious and authentic hospitality experience that combines historical charm with contemporary comfort. As one of HEI Hotels and Resorts' prestigious properties,... Show More
Job Requirements
- High school diploma or equivalent
- one year experience in a public contact position
- ability to communicate effectively in English
- capability to stand and walk for extended periods
- willingness to work flexible hours including nights, weekends, and holidays
- ability to interact professionally with diverse guest demographics
- reliable attendance and punctuality
Job Qualifications
- One year experience in a public contact position
- hotel experience preferred
- ability to establish and maintain effective working relationships with guests and associates
- effective verbal and written communication skills
- ability to adapt communication style to suit different audiences
Job Duties
- Answer questions regarding or making reservations for dining, entertainment, sports events, recreation, tours, health and beauty, childcare, transportation, cultural activities, shopping, and other services
- provide directions to hotel facilities or events
- notify or assist guests of receipt of facsimiles, mail, messages, and packages
- maintain current information and materials regarding hotel, services, and attractions
- comply with attendance rules and be available to work on a regular basis
- perform any other job duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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