Concierge

Majestic Care of Sagamore is a dedicated senior living community committed to providing excellent healthcare and compassionate services to its residents. As part of the Majestic Care family, the establishment prides itself on fostering a warm, welcoming environment where both residents and care team members feel valued and respected. Their mission is centered around delivering top-notch healthcare through the heartfelt dedication of their care team members. Core values such as Listening, Empathy, Accountability, and Decisiveness are embraced throughout the organization, shaping a culture that leads with love and compassion. Majestic Care of Sagamore is a healthcare-focused residential community that supports senior living, offering a safe and comforting place for elderly residents to call home.

The Concierge role at Majestic Care of Sagamore is an essential position that acts as the initial point of contact for residents, their families, vendors, and visitors. This role is perfect for customer service professionals who are passionate about elderly care and creating a welcoming, pleasant atmosphere. The Concierge is responsible for delivering superior service by managing communications via telephone, assisting with mail distribution, ensuring the front desk area remains orderly, and helping coordinate various administrative tasks. This role supports the overall mission of Majestic Care by facilitating smooth interactions, resolving inquiries, and fostering a positive community experience for all stakeholders.

This position requires an individual who possesses excellent interpersonal and communication skills, coupled with a compassionate desire to serve the senior population. A successful Concierge helps build trust and reassurance for residents and their families, embodying Majestic Care’s core values through dependable and empathetic service. The role also involves a variety of operational duties such as answering and directing phone calls accurately, managing incoming and outgoing mail and packages, and maintaining a professional and polished reception area.

Majestic Care of Sagamore offers a rewarding work environment with meaningful responsibilities and opportunities for personal and professional growth within the senior living healthcare sector. The company emphasizes the importance of creating a culture of respect and caring while promoting accountability and decisiveness among its staff. Additionally, the Concierge may occasionally back up team members handling tours and serves as a hub for the community’s communications and front desk activities.

The company offers several attractive benefits including quarterly pay increases, daily pay options, company-paid life insurance, telehealth services, double pay on holidays, and a care team member relief fund. These benefits underline the company’s commitment to supporting its employees both professionally and personally. If you are passionate about customer service and care for the elderly, and desire to work in an environment where you can truly make a difference, then a Concierge position at Majestic Care of Sagamore presents a fulfilling career choice. Join the Majestic Care team where compassion meets excellence and become part of a team that values every member and every resident as part of one big family.