Concierge

Integral Senior Living is a prominent member of the Discovery Senior Living family, a distinguished network of senior living communities committed to enhanced care and lifestyle services designed for older adults. As a reputable senior living management company, Integral Senior Living prioritizes creating environments where seniors can thrive with dignity, respect, and comfort. They are renowned for investing in their Team Members, referred to as 'Culture Keepers,' who play a pivotal role in delivering exceptional resident experiences. The company supports a healthy work culture by valuing employee contributions, fostering positive relationships, and encouraging professional growth within their communities.

Integral Senior Living offers an enriching work environment characterized by comprehensive benefits and generous opportunities for advancement. The company is well-known for providing competitive wages, access to early wage payments, flexible work schedules including full-time and part-time positions, paid time off and holidays for full-time employees, and an extensive benefits package that encompasses health, dental, vision, life, and disability insurance. Moreover, employees can benefit from a 401(k) plan with employer matching, paid training programs, meals, uniforms, and an employee assistance program. These perks underscore the company’s dedication to their workforce’s well-being and career progression.

The Concierge role at Integral Senior Living serves as a vital touchpoint within the community, acting as a welcoming presence for residents, guests, and staff. This position focuses on delivering outstanding customer service by managing telephone communications, greeting visitors, and providing essential information. The Concierge plays an integral role in ensuring the smooth operation of daily activities by handling appointment management, message taking and distribution, and assisting with internal communications such as updates to resident contacts and move-in/move-out registries. Precision and organization are essential in performing these duties effectively to maintain the integrity and welcoming atmosphere of the community.

The Concierge’s responsibilities extend beyond reception duties to include supporting marketing efforts through brochure collation and logistical tasks such as meal ticket preparation for staff and family members. Additionally, this role requires the management of resident forms and mail distribution, maintaining neatness in the entry and desk areas, and adhering strictly to company policies and protocols. The Concierge must possess a friendly demeanor, excellent communication skills, and a caring attitude to genuinely support the residents and uphold high service standards.

This career opportunity at Integral Senior Living presents candidates with a chance to join a vibrant, community-focused company deeply committed to quality senior care and employee satisfaction. It is ideal for individuals passionate about making a positive difference in the lives of seniors and eager to work in a supportive, dynamic environment. With its strong foundation in company culture, comprehensive benefits, and career development potential, Integral Senior Living fosters a rewarding career pathway for dedicated Team Members who wish to contribute meaningfully to the lives of others.