Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $18.21 - $19.00
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Work Schedule

Weekend Shifts
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Benefits

Medical
Dental
Vision
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) savings plan
recognition programs
Student Loan Refinancing
Pet insurance
Employee assistance program
Emergency Financial Assistance

Job Description

Ivy Park at Piner is a distinguished senior living community known for its beautifully landscaped campus and top-tier care services. Managed by Oakmont Management Group, a leader in the senior living sector, this community offers residents an unparalleled combination of comfort, high-quality care, and five-star amenities. Oakmont Management Group manages numerous communities across California, Hawaii, and Nevada under the Oakmont Senior Living and Ivy Living brands. With a mission centered on authenticity, teamwork, compassion, commitment, and resilience, the organization has built a culture that values meaningful relationships and a rewarding lifestyle for residents and employees alike.

This part-time Concierge position at Ivy Park at Piner—available on weekends with a competitive pay rate between $18.21 and $19.00 per hour—embodies the spirit of the community by delivering excellent customer service and administrative support. The Concierge serves as the welcoming face for visitors, residents, and their families, ensuring that every interaction is handled with professionalism and warmth. Responsibilities include greeting visitors, fulfilling resident requests, coordinating property tours, answering a multi-line telephone system, and maintaining a secure and inviting environment. This role is critical in supporting the administrative staff and delivering services aligned with the company’s core values.

The ideal candidate for this role will be at least 18 years old and possess strong communication skills, proficiency in standard computer applications like Microsoft Office, and a background in hospitality or senior living environments. The ability to manage emergency alert systems, handle confidential information sensitively, and foster teamwork is essential for success in this role. Indiana Park at Piner and Oakmont Management Group emphasize health and safety; thus, candidates must pass background checks, health screenings, and comply with vaccination and PPE use policies to protect residents and team members.

Beyond day-to-day responsibilities, Oakmont Management Group presents employees with extensive benefits to support their well-being, including health, dental, and vision insurance, paid time off, bonus opportunities, and a 401(k) savings plan with company matching. Additionally, the company’s culture promotes career growth, offering opportunities for relocation and travel across its diverse communities. Working at Ivy Park at Piner means becoming part of a supportive team that values not only professional skill but also a heartfelt commitment to improving the lives of seniors. This opportunity is ideal for those passionate about making a difference in senior living through personalized service and compassionate care.

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • prefer two (2) years of experience in a hospitality setting or prior senior living community
  • excellent customer service skills
  • able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • able to comply with vaccination, daily screening, surveillance testing, and PPE usage policies for COVID-19 or other communicable diseases

Job Qualifications

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • prefer two (2) years of experience in a hospitality setting or prior senior living community
  • excellent customer service skills
  • able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
  • able to comply with vaccination, daily screening, surveillance testing, and PPE usage policies for COVID-19 or other communicable diseases

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • monitor the Emergency Alert System and immediately respond to every call
  • effectively manage business center and process incoming and outgoing mail
  • maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • encourage teamwork through cooperative interactions with co-workers and other departments

Job Criteria

Experience

Mid Level (3-7 years)


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