
Job Overview
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Employee assistance program
Dependent care FSA
Pension Plan
Job Description
Oakwood Hills, a community under Sonida Senior Living, stands as a premier retirement community nestled in Eau Claire, Wisconsin. Specializing in independent living, Oakwood Hills is dedicated to providing exceptional care and services tailored to the needs and lifestyles of senior residents. The community prides itself on creating a supportive and engaging environment where seniors can thrive with dignity, comfort, and independence. Oakwood Hills is part of Sonida Senior Living's broader network of communities known for quality living options, innovative care, and commitment to enhancing senior life experiences. Our mission is to empower seniors through accommodating physical spaces and progressive technologies to support their well-being and active lifestyles.
At Oakwood Hills, we are currently seeking a Receptionist to join our team. This role is vital in providing the first point of contact for residents, visitors, and callers, ensuring seamless communication and conveying the warm, welcoming atmosphere that defines our community. The Receptionist serves as a key front-facing team member responsible for managing incoming communications, greeting visitors, and coordinating essential mail functions. Beyond traditional receptionist duties, the role involves resolving customer questions and concerns with efficiency, portraying professionalism and empathy in every interaction. This position offers an excellent opportunity for someone who enjoys interacting with seniors and is passionate about delivering exceptional customer service. We provide a comprehensive benefits package that includes competitive wages, health and dental insurance, a 401k plan with company match, and additional perks to support your personal and professional growth. Employees enjoy flexible scheduling, access to cutting-edge technologies such as AI-driven fall detection (SafelyYou), advanced electronic health records, innovative communication tools, and robust data management platforms to enhance both resident care and job satisfaction. Oakwood Hills also supports ongoing education and offers paid referral programs, among other valuable benefits. Join us in making a meaningful impact in seniors' lives while advancing your career within a supportive and progressive environment.
At Oakwood Hills, we are currently seeking a Receptionist to join our team. This role is vital in providing the first point of contact for residents, visitors, and callers, ensuring seamless communication and conveying the warm, welcoming atmosphere that defines our community. The Receptionist serves as a key front-facing team member responsible for managing incoming communications, greeting visitors, and coordinating essential mail functions. Beyond traditional receptionist duties, the role involves resolving customer questions and concerns with efficiency, portraying professionalism and empathy in every interaction. This position offers an excellent opportunity for someone who enjoys interacting with seniors and is passionate about delivering exceptional customer service. We provide a comprehensive benefits package that includes competitive wages, health and dental insurance, a 401k plan with company match, and additional perks to support your personal and professional growth. Employees enjoy flexible scheduling, access to cutting-edge technologies such as AI-driven fall detection (SafelyYou), advanced electronic health records, innovative communication tools, and robust data management platforms to enhance both resident care and job satisfaction. Oakwood Hills also supports ongoing education and offers paid referral programs, among other valuable benefits. Join us in making a meaningful impact in seniors' lives while advancing your career within a supportive and progressive environment.
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or receptionist role preferred
- excellent communication and interpersonal skills
- ability to handle multiple tasks efficiently
- basic computer proficiency
- dependable and punctual work ethic
Job Qualifications
- Enjoy providing exceptional customer service and care to senior residents
- appreciate being a dependable and responsible team member
Job Duties
- Answers telephone and directs the caller to the appropriate individual
- provides information such as community address, directions, fax numbers, and website
- greets and directs visitors to the community
- receives, sorts, and forwards incoming mail
- coordinates the pick-up and delivery of express mail services such as FedEx and UPS
- resolves customer questions and concerns
Job Criteria
Experience
No experience required
Job Location
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