Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Exact $20.00
clock

Work Schedule

Weekend Shifts
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings plan with employer match
short-term disability
long-term disability
Life insurance

Job Description

Belmont Village Senior Living is a premier provider of luxury senior living communities located across the United States and Mexico City, Mexico. Known for its commitment to creating vibrant and engaging environments for seniors, Belmont Village combines exceptional care with a warm and welcoming atmosphere. Our organization is guided by core values such as Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning, ensuring that every team member contributes to a supportive and thriving community. As a company, Belmont Village prides itself on its extensive strategic development plan, offering numerous opportunities for internal growth and career advancement within a dynamic and fast-paced environment.

The role of Concierge at Belmont Village Senior Living is pivotal in shaping the first impression and overall experience of residents, their families, vendors, and guests. This position operates as the initial point of contact, responsible for delivering exceptional customer service and hospitality. The Concierge greets visitors warmly and manages communications efficiently while maintaining a safe and organized environment. Beyond direct interaction, the Concierge supports administrative tasks, coordinates activities such as transportation and event arrangements, and collaborates with multiple departments to ensure seamless community operations. Ideal candidates will demonstrate empathy, reliability, and an enthusiastic commitment to enabling seniors to thrive as they age. This role requires working Saturday and Sunday from 3:30 p.m. to 11:00 p.m. and demands a professional attitude, effective communication skills, and a capacity to thrive in a physically active and collaborative workplace. The successful Concierge will value hospitality and resident satisfaction as top priorities and will be equipped to handle fast-paced challenges with a growth mindset, contributing to the welcoming atmosphere that Belmont Village Senior Living strives to maintain.

Job Requirements

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system
  • Demonstrated proficiency with MS Office applications
  • Ability to communicate clearly in verbal and written English
  • Demonstrated initiative and advanced critical thinking skills
  • Proven administrative and organizational skills
  • Professional, pleasant and team-oriented attitude
  • Consistent and reliable attendance

Job Qualifications

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude
  • Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Job Duties

  • Greet residents, visitors and staff warmly
  • Manage and direct incoming phone calls efficiently and professionally
  • Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
  • Log and coordinate distribution of packages as appropriate
  • Collaborate with various departments to promote effective communication
  • Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
  • Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
  • Record maintenance work order requests through an electronic record system
  • Maintain an organized workspace to promote efficiency and preserve first appearance impressions
  • Make hospitality, customer service, and resident satisfaction your top priorities in every interaction

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef