
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Havenwood of Burnsville is a distinguished senior living community dedicated to providing exceptional care and enriching experiences for its residents. Nestled in a welcoming and supportive environment, Havenwood focuses on creating a vibrant and engaging living atmosphere for seniors, where dignity, respect, and individual needs are at the forefront of their mission. The company prides itself on investing not only in the quality of life for its residents but also in the professional growth and development of its employees. As part of a reputable and well-established senior living provider, Havenwood of Burnsville offers an inclusive workplace that values teamwork, compassionate care, and hospitality excellence. \n\nCurrently, Havenwood of Burnsville is seeking a hospitality-focused Concierge to join their front desk team. This role is pivotal in shaping the first impression visitors, residents, and guests have when entering the community. The Concierge serves as a warm, professional, and friendly face, greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers with genuine hospitality. This position requires a dependable and flexible team member who can consistently provide excellent customer service while balancing a variety of administrative and coordination duties. The work schedule includes alternating Fridays from 8:00 am to 4:00 pm, along with occasional fill-in coverage opportunities as needed. The front desk operates two shifts, 8:00 am to 4:00 pm and 4:00 pm to 8:00 pm, seven days a week, allowing for some schedule flexibility based on coverage needs. Starting pay for the Concierge position begins at $17.00 per hour, with the potential for higher wages depending on experience.\n\nThe Concierge role at Havenwood of Burnsville is not just about completing tasks; it is about being an integral part of a community that values hospitality, respect, and proactive engagement. Responsibilities include providing ongoing telephone coverage, resolving issues with residents, guests, and vendors efficiently and courteously, accepting and documenting delivery packages, preparing maintenance work orders, and assisting in business office projects. The ideal candidate will exhibit excellent communication skills, professionalism, and a heartfelt commitment to enhancing the experience of everyone they interact with. If you are compassionate about senior care, passionate about hospitality, and eager to contribute to a dynamic team, Havenwood of Burnsville invites you to be part of their extraordinary life and career opportunity.
Job Requirements
- High school diploma or general education degree (GED)
- familiarity with Microsoft Office Suite
- excellent telephone communication skills
- dependable and flexible team member
- ability to provide coverage 8:00 am-4:00 pm every other Friday and occasional fill-in
- professionalism in conduct and appearance
- strong attention to detail
Job Qualifications
- High school diploma or general education degree (GED) required
- familiarity with Microsoft Office Suite products
- must demonstrate excellent telephone communication skills
Job Duties
- Provide ongoing telephone coverage
- solve issues presented by residents, guests, vendors, and suppliers in a manner so that both organizational objectives are met and individuals feel appropriately served
- keep difficult situations from escalating
- accept delivery packages, document receipt of packages in log book, and notify the resident recipient of delivery
- prepare maintenance work orders as requested by residents and staff
- assist the Business Office Manager with projects and assignments
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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