Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
Competitive medical insurance
Dental Insurance
Vision Insurance
disability and life insurance
Generous paid time off with vacation, personal, sick days, and paid holidays
Onsite housing discounts at Greystar-managed communities
6-week paid sabbatical after 10 years of service
401(k) retirement plan with company match
Paid parental leave and lifetime fertility benefits
Employee assistance program
Charitable giving program and benefits
Job Description
Greystar is a global leader in the real estate industry known for its fully integrated approach that encompasses property management, investment management, development, and construction services. With its headquarters in Charleston, South Carolina, Greystar operates on an international scale with offices located across North America, Europe, South America, and the Asia-Pacific region. This comprehensive reach allows Greystar to manage and operate real estate assets worth more than $320 billion in 250 markets worldwide. As the largest apartment operator in the United States, Greystar manages over 1,000,000 units or beds globally, supported by a robust institutional investment management platform that holds... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or property management preferred
- Ability to stand, walk, bend, and lift up to 25 pounds independently and 50 pounds with assistance
- Must be able to work flexible work schedules including evenings, weekends, and holidays
- Ability to work indoors and outdoors in various weather conditions
- Must have reliable transportation for occasional travel
- Strong communication and interpersonal skills
- Basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- Strong customer service and communication skills
- Experience in property management or resident services preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Proficiency in basic computer applications
- Detail-oriented with excellent organizational skills
- Ability to interact professionally with residents, vendors, and team members
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort while waiting
- Answer phone calls, route all calls to appropriate team members, and assist with service request callbacks as needed
- Maintain guest suite schedules, ensure payments and cleanliness, and manage loading dock or elevator schedules for move-ins and move-outs
- Ensure clubhouse amenities are in tour condition prior to the leasing office opening each morning
- Manage all package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, or other services provided by the community
- Assist the community team with scheduling, planning, and organizing resident activities and programs
- Keep detailed information on local restaurants, shops, delivery places, and maintain relationships with concierge vendors
Job Location
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