Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $24.00
Work Schedule
Weekend Shifts
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
competitive matching 401K
Health savings account
Employee assistance program
Job Description
Pyramid Global Hospitality is a leading hospitality management company dedicated to valuing its employees and fostering a supportive and inclusive work environment. With a strong commitment to diversity, growth, development, and employee wellbeing, Pyramid Global Hospitality prioritizes a People First culture. The company operates more than 230 properties worldwide, offering a wide range of career opportunities in the hospitality industry from entry-level positions to seasoned professional roles. Their approach focuses not only on delivering exceptional guest experiences but also on building meaningful relationships with employees through comprehensive benefits, ongoing training, and development programs. Pyramid Global Hospitality offers attractive employment benefits including comprehensive health insurance, retirement plans, paid time off, on-site wellness programs, local discounts, and special employee rates on hotel stays.
The InterContinental Seattle Bellevue, managed by Pyramid Global Hospitality, stands as a beacon of modern luxury in downtown Bellevue, Washington. This premier hotel features 208 elegantly appointed guest rooms and 12,000 square feet of sophisticated meeting and event space. Designed by the internationally acclaimed Hirsch Bedner Associates, the property exhibits a meticulous attention to detail, combining innovation and elegance to provide guests with a unique and refined experience. The hotel fosters a culture of excellence that nurtures growth, celebrates people, and delivers authentic service in the luxury hospitality market.
The Concierge role at InterContinental Seattle Bellevue is a unique and exciting opportunity for individuals passionate about guest services and hospitality. As a Concierge, you will be the primary source of knowledge for guests regarding hotel amenities and local attractions, helping to create memorable stays through personalized recommendations and attentive service. This position requires an outgoing and engaging personality along with a strong desire to make a positive impact on every guest experience. The Concierge will assist guests by providing detailed information, solving issues promptly and effectively, and promoting special hotel programs to enhance the guest experience. This role is crucial in maintaining guest satisfaction, fostering customer loyalty, and supporting the hotel's reputation in a competitive luxury market. The position offers a competitive hourly wage of $24.00 and emphasizes growth and career development within a world-class hotel environment, ideal for those seeking to advance their careers in hospitality with a supportive and dynamic employer. The job also requires flexibility to work various shifts including weekends and holidays, standing for the entire duration of the shift, and excellent communication skills to interact with guests and hotel staff professionally.
The InterContinental Seattle Bellevue, managed by Pyramid Global Hospitality, stands as a beacon of modern luxury in downtown Bellevue, Washington. This premier hotel features 208 elegantly appointed guest rooms and 12,000 square feet of sophisticated meeting and event space. Designed by the internationally acclaimed Hirsch Bedner Associates, the property exhibits a meticulous attention to detail, combining innovation and elegance to provide guests with a unique and refined experience. The hotel fosters a culture of excellence that nurtures growth, celebrates people, and delivers authentic service in the luxury hospitality market.
The Concierge role at InterContinental Seattle Bellevue is a unique and exciting opportunity for individuals passionate about guest services and hospitality. As a Concierge, you will be the primary source of knowledge for guests regarding hotel amenities and local attractions, helping to create memorable stays through personalized recommendations and attentive service. This position requires an outgoing and engaging personality along with a strong desire to make a positive impact on every guest experience. The Concierge will assist guests by providing detailed information, solving issues promptly and effectively, and promoting special hotel programs to enhance the guest experience. This role is crucial in maintaining guest satisfaction, fostering customer loyalty, and supporting the hotel's reputation in a competitive luxury market. The position offers a competitive hourly wage of $24.00 and emphasizes growth and career development within a world-class hotel environment, ideal for those seeking to advance their careers in hospitality with a supportive and dynamic employer. The job also requires flexibility to work various shifts including weekends and holidays, standing for the entire duration of the shift, and excellent communication skills to interact with guests and hotel staff professionally.
Job Requirements
- High school diploma or equivalent
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Advanced knowledge of the local area
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Must be available to work various shifts including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Advanced knowledge of the local area
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Must be available to work various shifts including weekends and holidays
Job Duties
- Help guests discover their wanderlust experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Establish relationships with local area restaurants, shops and attractions
- Help to resolve problems and wow guests through recovery when things aren’t quite right
- Promote and sell special hotel programs
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- Communicate all pertinent information to manager on duty
- Assist other departments as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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