Concessions Supervisor, Truist Park

Delaware North Sportservice is a prominent hospitality and food service provider operating at Truist Park, Atlanta, Georgia. The company manages concessions, premium dining, and restaurants at this state-of-the-art ballpark, which is home to Major League Baseball's Atlanta Braves. Since the park opened in 2016, Delaware North has been delivering exceptional guest experiences to thousands of fans attending events and games. As a family-owned company with over 100 years of history, Delaware North operates globally, offering diverse opportunities in restaurants, hotels, sports, gaming, and retail sectors. The company values its employees as part of a global legacy committed to delivering great times in great places. They emphasize personal and professional growth, providing flexible schedules and comprehensive benefits to support their team members.

The role of a Concessions Supervisor at Delaware North Sportservice is a seasonal position that plays a crucial leadership role during high-energy events at Truist Park. This role requires supervising concession team members, ensuring smooth operations, and maintaining high standards of guest service. The supervisor will assign duties to the team, assist with training, and manage operational aspects such as labor, profit loss, cash handling, and tip record-keeping. They will also be responsible for resolving complaints related to food quality or service, assisting with inventory management, and stepping in to perform cashier duties when necessary. This position is ideal for individuals who thrive in fast-paced environments, enjoy working with a team, and are passionate about delivering exceptional guest experiences. The pay rate for this role is $22.00 per hour. Delaware North also offers a comprehensive benefits package including health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, parental leave, employee assistance programs, and tuition reimbursement. The job shifts cover day, evening, holiday, weekend, and event periods, providing flexibility and variety throughout the season. Candidates with restaurant experience and supervisory skills will find this opportunity rewarding and aligned with career growth in hospitality management.