Concessions Supervisor, TD Garden

Delaware North Sportservice is a well-established hospitality and food service company that operates in various prominent venues including sports arenas, national parks, casinos, and hotels. With a rich legacy spanning over 100 years as a family-owned business, Delaware North prides itself on delivering exceptional experiences to millions of guests annually. One of its flagship operations is at TD Garden in Boston, Massachusetts, a renowned sports and entertainment venue that hosts more than 200 events each year attracting over 3.5 million visitors. TD Garden is home to major sports franchises such as the Boston Bruins of the NHL and the Boston Celtics of the NBA. Delaware North not only owns and operates TD Garden but also manages The Hub on Causeway, enhancing the hospitality experience in the area.

The company values its team members, embedding a culture of growth, diversity, and inclusion. Delaware North offers its employees numerous opportunities for career advancement across its global operations, whether in full-time or part-time roles, spanning various areas including restaurants, gaming, retail, and hotel management. Committed to equal opportunity employment, Delaware North ensures a welcoming and supportive work environment for all applicants regardless of race, gender, age, or other protected attributes.

Currently, Delaware North Sportservice is seeking part-time Concessions Supervisors to join the team at TD Garden in Boston, MA. This role entails a dynamic work environment filled with the excitement of game days and events, where supervisors play a crucial role in overseeing the concessions team to deliver first-rate guest service. The hourly pay for this position ranges from $20.00 to $25.00, reflecting the importance of the role in maintaining high standards of quality and operational efficiency.

As a Concessions Supervisor, you will lead and motivate a team, ensuring operational tasks are executed flawlessly during events. You will be responsible for managing labor, overseeing cash handling processes, resolving guest complaints related to food and service, and assisting with inventory management and cashier duties when needed. This position demands someone who thrives in fast-paced environments and demonstrates strong leadership and communication skills. Supervisors will also be involved in training new team members and ensuring adherence to company policies and quality standards.

This part-time role offers a flexible schedule that can include days, evenings, weekends, and holidays, ideal for individuals looking to balance work with other commitments. Delaware North prioritizes employee well-being by providing comprehensive benefits such as weekly pay, training and development opportunities, employee discounts, and flexible work schedules. Eligible employees may also access health, dental, and vision insurance, 401(k) plans with company matching, paid vacation, parental leave, tuition reimbursement, and employee assistance programs.

Joining Delaware North Sportservice means becoming part of a global legacy focused on hospitality excellence and creating memorable experiences for guests. If you are passionate about the hospitality industry and enjoy leading teams in a vibrant, event-driven setting, this Concessions Supervisor opportunity at TD Garden offers an exciting and rewarding career path.