Concessions Supervisor - Raising Cane's River Center

The Raising Cane's River Center, located in Baton Rouge, Louisiana, is a premier multi-purpose event venue that serves as a hub for entertainment, conventions, banquets and community gatherings. The center offers state-of-the-art facilities which include spacious event halls, modern concessions, and flexible catering services designed to provide a memorable experience for both guests and event organizers. Known for its commitment to excellence and customer satisfaction, the Raising Cane's River Center hosts a wide range of events, ranging from concerts and sporting events to corporate meetings and private celebrations, serving thousands of patrons each year.

We are currently seeking enthusiastic, dedicated individuals for immediate openings within our Food and Beverage Department as Concessions and Catering Supervisors. This is a flexible part-time position based in Baton Rouge, ideal for candidates who are passionate about delivering exceptional customer service and maintaining high hospitality standards in a vibrant, fast-paced environment. As a Concessions and Catering Supervisor, you will hold a pivotal supervisory role responsible for overseeing all banquet and concessions operations. This includes managing coffee breaks, buffet setups, plated meals, reception events, and concessions stands, ensuring seamless execution and service quality in every aspect.

This role demands strong leadership skills to train and guide catering servers, cashiers, and bartenders effectively, maintaining a team that consistently meets or exceeds service expectations. Supervisors will be involved in maintaining equipment cleanliness and scheduling annual maintenance to uphold operational efficiency. Upholding health and safety standards is a critical component, with responsibilities including assisting the Food & Beverage Department in sustaining a Health Department score of 90 or above.

Additionally, supervisors will contribute creatively to the design and presentation of buffet arrangements and coffee break decor to enhance event aesthetics. Accurate financial reporting and inventory management are essential duties, requiring close coordination with party personnel, such as concessions workers, bartenders, cashiers, and runners, to ensure adequate inventory levels and impeccable control procedures. Interaction with clients, customers, and co-workers must always reflect professionalism and courtesy, fostering a positive environment.

The role also enforces adherence to the SMG Food and Beverage Division protocols and the Savor Safe Alcohol Management Program, emphasizing safety, security, and sanitation within all food and beverage service areas. Candidates must possess a thorough understanding of all these operational aspects to effectively manage day-to-day functions and respond proactively to challenges. Other miscellaneous duties may be assigned to support departmental goals and organizational initiatives.

This opportunity is perfect for individuals who are interested in gaining managerial experience within a renowned entertainment and event facility. It offers the chance to work in an engaging atmosphere where teamwork, attention to detail, and service excellence are highly valued. If you are self-motivated, capable of handling multiple tasks under pressure, and eager to contribute to successful event experiences, the Raising Cane's River Center welcomes your application to join their dedicated Food and Beverage team.