Concessions Supervisor, Little Caesars Arena

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $17.25
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Work Schedule

Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
Tuition Reimbursement

Job Description

Delaware North Sportservice is a renowned food, beverage, and retail provider based at Little Caesars Arena in Detroit, Michigan. Little Caesars Arena is an iconic 20,000-seat sports and entertainment venue that opened in 2017, serving as the home for the NHL's Detroit Red Wings and the NBA's Detroit Pistons. Delaware North's role as the exclusive concessionaire at this venue involves delivering a diverse range of food and beverage services, including concessions and premium dining options across club areas, loge boxes, and suites. As a family-owned company with over 100 years of history, Delaware North operates globally and is dedicated to fostering environments where their employees can grow and thrive in the hospitality industry. The company prides itself on creating exceptional experiences for guests and providing rewarding career paths for team members within sports arenas, casinos, national parks, and more.

We are currently hiring part-time Concessions Supervisors at Little Caesars Arena to join our dynamic team. This role is essential in leading a team of concessions staff to provide outstanding guest service during sports events, concerts, and other large-scale events held at the arena. The Concessions Supervisor will be responsible for assigning tasks to scheduled team members, assisting with their training, and ensuring smooth operations of the concession stands. You will monitor food quality, resolve customer complaints, maintain adequate inventory levels by ordering from the warehouse as needed, and support opening and closing procedures. This position offers a competitive hourly pay of $17.25 and provides you with the excitement of working in a fast-paced, energetic environment where each day offers something new.

At Delaware North, we prioritize the well-being of our team members. Beyond competitive pay, we provide comprehensive benefits including weekly pay, training and development opportunities, employee discounts, and flexible work schedules. Eligible team members can access health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement. Joining our team means becoming part of a global legacy that values diversity, inclusion, and career development while delivering exceptional hospitality experiences. If you thrive on excitement, enjoy leading teams, and want to be part of a vibrant work atmosphere at one of Detroit's premier sports venues, apply now to be a Concessions Supervisor at Delaware North Sportservice.

Job Requirements

  • Experience working in food service
  • Minimum of 2 years' supervisory experience preferred
  • Ability to implement rules and direct employees
  • Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
  • No college degree required

Job Qualifications

  • Experience working in food service
  • Minimum of 2 years' supervisory experience preferred
  • Ability to implement rules and direct employees
  • Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
  • No college degree required

Job Duties

  • Assign duties to scheduled team members and assist with training
  • Investigate and resolve complaints regarding food quality, service, or accommodations
  • Monitor food levels and order product from our warehouse as needed
  • Assist with opening and closing procedures of concession stands in an assigned area
  • Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Job Criteria

Experience

Mid Level (3-7 years)


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