Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Flexible
Day Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
tuition or professional certification reimbursement
Job Description
Delaware North Sportservice is a prominent player in the hospitality industry, renowned for its extensive experience and dedication to providing exceptional guest experiences. Operating for over a century, Delaware North has cultivated a rich legacy as a family-owned company with a global presence spanning various sectors such as sports venues, national parks, casinos, hotels, and retail. Their commitment to excellence and growth offers employees the chance to build rewarding careers in dynamic and exciting environments. At Bridgestone Arena in Nashville, Tennessee—a multipurpose venue that serves as the home to the NHL's Nashville Predators—Delaware North manages a comprehensive concessions and retail program, including concession outlets and exclusive clubs focused on delivering an all-inclusive food and beverage experience.
The role of a part-time Concessions Supervisor is crucial at Bridgestone Arena, as it involves leading a team to deliver outstanding guest service amidst the high-energy and fast-paced environment of game days and events. This position not only offers a chance to be part of the thrilling atmosphere of live sports and entertainment but also provides competitive pay ranging from $18.00 to $19.00 per hour. As a Concessions Supervisor, you will be responsible for overseeing team members, assigning duties, assisting with training, and resolving any guest concerns related to food quality or service. You will also manage labor costs and profit loss, ensure proper cash handling and tip record-keeping, and support daily operational tasks such as stocking shelves, inventory counting, and cashier duties when necessary.
Delaware North emphasizes the well-being and professional growth of its employees, providing a wide range of benefits and a supportive work environment designed to foster development and success. The company offers flexible work schedules, weekly pay, employee discounts, and access to training and development programs. Eligible team members can also benefit from health, dental, and vision insurance, 401(k) plans with company match, paid vacation and holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursements. The job requires physical stamina, including standing, walking, bending, reaching, and occasionally lifting up to 50 pounds, with some outdoor work depending on the season.
Overall, joining Delaware North Sportservice as a part-time Concessions Supervisor means becoming part of a prestigious team dedicated to shaping the future of hospitality while enjoying a vibrant, team-oriented atmosphere that values growth, diversity, and inclusion. This role is ideal for individuals who thrive in fast-paced settings, have supervisory experience, and are passionate about delivering unparalleled service to guests at one of Nashville's most iconic venues.
The role of a part-time Concessions Supervisor is crucial at Bridgestone Arena, as it involves leading a team to deliver outstanding guest service amidst the high-energy and fast-paced environment of game days and events. This position not only offers a chance to be part of the thrilling atmosphere of live sports and entertainment but also provides competitive pay ranging from $18.00 to $19.00 per hour. As a Concessions Supervisor, you will be responsible for overseeing team members, assigning duties, assisting with training, and resolving any guest concerns related to food quality or service. You will also manage labor costs and profit loss, ensure proper cash handling and tip record-keeping, and support daily operational tasks such as stocking shelves, inventory counting, and cashier duties when necessary.
Delaware North emphasizes the well-being and professional growth of its employees, providing a wide range of benefits and a supportive work environment designed to foster development and success. The company offers flexible work schedules, weekly pay, employee discounts, and access to training and development programs. Eligible team members can also benefit from health, dental, and vision insurance, 401(k) plans with company match, paid vacation and holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursements. The job requires physical stamina, including standing, walking, bending, reaching, and occasionally lifting up to 50 pounds, with some outdoor work depending on the season.
Overall, joining Delaware North Sportservice as a part-time Concessions Supervisor means becoming part of a prestigious team dedicated to shaping the future of hospitality while enjoying a vibrant, team-oriented atmosphere that values growth, diversity, and inclusion. This role is ideal for individuals who thrive in fast-paced settings, have supervisory experience, and are passionate about delivering unparalleled service to guests at one of Nashville's most iconic venues.
Job Requirements
- Experience working in a restaurant
- minimum of 2 years of supervisory experience preferred
- must be able to implement rules and direct employees
- ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
- no college degree required
Job Qualifications
- Experience working in a restaurant
- minimum of 2 years of supervisory experience preferred
- ability to implement rules and direct employees
- ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
- no college degree required
Job Duties
- Assign duties to scheduled team members and assist with training
- investigate and resolve complaints regarding food quality, service, or accommodations
- manage labor and profit loss
- ensure proper cash handling and tip record-keeping for the shift
- assist guests, stock shelves, count inventory, and perform cashier duties when necessary
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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