Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $15.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid vacation days and holidays
Paid parental bonding leave
Employee assistance program
tuition and professional certification reimbursement
Job Description
Delaware North Sportservice is a renowned hospitality and food service company known for operating concessions and premium dining services in major venues, including sports arenas and entertainment complexes. One of their prominent locations is American Family Field in Milwaukee, Wisconsin, the home stadium of the Milwaukee Brewers baseball team. With a rich history and a commitment to delivering exceptional guest experiences, Delaware North prides itself on creating work environments where employees can thrive and feel part of a global legacy that spans over 100 years. The company emphasizes teamwork, growth opportunities, and excellent service quality as pillars of their operations. As a family-owned business, Delaware North values a culture of inclusivity, respect, and continuous professional development. They offer comprehensive benefits to support their employees’ personal and professional well-being, including training, development, insurance, and more. Joining Delaware North means becoming part of a team dedicated to offering great times in great places across a variety of industries such as sports, hospitality, gaming, and retail.
The role of Seasonal Concessions Supervisor at Delaware North Sportservice based at American Family Field is an exciting opportunity for candidates who enjoy dynamic work environments and possess leadership capabilities. This position involves overseeing the concessions team during game days and events ensuring that high standards of guest service are maintained while managing daily operational tasks. The supervisor is responsible for assigning duties, assisting with service tasks when necessary, maintaining cleanliness and compliance, resolving guest complaints, and supporting staff training efforts. Flexibility in working various shifts, including evenings, weekends, and holidays, is essential, along with the physical ability to handle long periods of standing, walking, and manual tasks. This role offers hourly pay ranging from $15.00 to $18.00 and access to numerous employee benefits such as health insurance, paid time off, and retirement savings plans. Being part of Delaware North means contributing to a diverse and inclusive workplace where your work impacts thousands of guests in a vibrant sports and entertainment setting. It is a great fit for motivated individuals looking to develop their supervisory skills in the hospitality and service industry within a globally recognized company.
The role of Seasonal Concessions Supervisor at Delaware North Sportservice based at American Family Field is an exciting opportunity for candidates who enjoy dynamic work environments and possess leadership capabilities. This position involves overseeing the concessions team during game days and events ensuring that high standards of guest service are maintained while managing daily operational tasks. The supervisor is responsible for assigning duties, assisting with service tasks when necessary, maintaining cleanliness and compliance, resolving guest complaints, and supporting staff training efforts. Flexibility in working various shifts, including evenings, weekends, and holidays, is essential, along with the physical ability to handle long periods of standing, walking, and manual tasks. This role offers hourly pay ranging from $15.00 to $18.00 and access to numerous employee benefits such as health insurance, paid time off, and retirement savings plans. Being part of Delaware North means contributing to a diverse and inclusive workplace where your work impacts thousands of guests in a vibrant sports and entertainment setting. It is a great fit for motivated individuals looking to develop their supervisory skills in the hospitality and service industry within a globally recognized company.
Job Requirements
- High school diploma or equivalent
- At least one to two years of supervisory experience
- Ability to obtain a Milwaukee Bartending License
- Ability to work flexible schedules including nights, days, weekends, and holidays
- Must be at least 18 years old
- Physical ability to stand and walk for the entire length of the shift
- Ability to reach, twist, bend, squat, push, and pull as needed
- Comfortable working outdoors in variable temperatures
Job Qualifications
- Experience working in the service industry or hotels is a plus
- At least one to two years of supervisory experience is required
- Ability to obtain a Milwaukee Bartending License
- Ability to work a flexible schedule including nights, days, weekends, and holidays
- Must be at least 18 years old
Job Duties
- Assign duties to scheduled staff
- Perform some service tasks such as assisting guests, stocking shelves, counting inventory, and cashier duties when necessary
- Investigate and resolve complaints regarding food quality, service, or accommodations
- Review work procedures and operational problems to determine ways to improve service, performance, or safety
- Assist Concessions Manager with staff training and compliance
- Monitor daily cleaning
- Ensure associates are kept informed of any changes in policies or events
- Complete pre-event responsibilities at assigned locations
- Ensure all assigned locations are shut down correctly before clearing staff
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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