Concessions Supervisor, Allianz Field

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Exact $18.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
tuition and professional certification reimbursement

Job Description

Delaware North Sportservice is a division of Delaware North, a globally recognized, family-owned hospitality and food service company with over 100 years of history. Delaware North operates food and retail services in iconic locations, including sports arenas, national parks, and casinos. One of their notable operations includes managing the food and retail services at Allianz Field in Saint Paul, Minnesota. Allianz Field is a state-of-the-art, 19,400-seat stadium that serves as the home of Major League Soccer's Minnesota United. Opened in 2019, the stadium features multiple upscale venues such as four clubs, 22 suites, various concession outlets, and a large brew pub stretching the width of the field. Delaware North prides itself on providing exceptional guest experiences by fostering a culture of growth, inclusiveness, and professional development.

The seasonal Concessions Supervisor role at Delaware North Sportservice offers an exciting opportunity to be part of the game day action at Allianz Field. This position is ideal for individuals who thrive in a fast-paced, dynamic environment and enjoy leading teams to deliver exemplary guest service. As a Concessions Supervisor, you will be responsible for overseeing and leading a team during events to ensure a smooth and enjoyable experience for all guests. Your duties will include assigning tasks to team members, assisting with training, resolving customer complaints, and managing inventory and cashier responsibilities when needed. Additionally, you will lead a section of stands and portables, supervise non-profit volunteers, and conduct pre- and post-game inspections to maintain high standards of cleanliness and operational efficiency. This role requires building strong relationships with team members and volunteers and setting clear expectations for performance.

This position offers competitive pay at $18.75 per hour and flexible scheduling that includes evenings, weekends, holidays, and 10+ hour shifts, essential for accommodating game schedules and special events. Delaware North values its team members’ well-being and offers a comprehensive benefits package designed to support their personal and professional lives. Eligible employees can access health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, paid parental bonding leave, employee assistance programs, and tuition or professional certification reimbursements. Additionally, team members receive weekly pay, employee discounts, training and development opportunities, and flexible work schedules. Joining Delaware North means becoming part of a global legacy that offers diverse career paths across various hospitality sectors, including sports, gaming, operations, retail, and more, all within a supportive and inclusive work environment.

Job Requirements

  • Minimum of 2 years supervisory experience
  • experience in food service preferred
  • ability to implement rules and direct employees
  • must be able to work 10+ hour shifts
  • availability on nights and weekends
  • capable of constant standing, walking, bending, reaching, and repetitive motions
  • ability to lift stock up to 50 pounds occasionally
  • willingness to work outdoors or in variable temperatures depending on the season

Job Qualifications

  • Experience working in food service preferred
  • minimum of 2 years of supervisory experience required
  • ability to implement rules and direct employees
  • a true desire to satisfy the needs of others in a fast-paced environment
  • must be able to work 10+ hour shifts
  • must be available nights and weekends

Job Duties

  • Assign duties to scheduled team members and assist with training
  • investigate and resolve complaints regarding food quality, service, or accommodations
  • assist guests, stock shelves, count inventory, and perform cashier duties when necessary
  • lead a section of stands and portables on game day and assist non-profit volunteers working locations
  • conduct pre-game and post-game walks to ensure your section is in working order for the game and cleaned up properly end of night
  • set and enforce expectations with volunteers and associates in your section on game day

Job Criteria

Experience

Mid Level (3-7 years)


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