Concessions Supervisor

Sodexo is a global leader in quality of life services, committed to improving the everyday lives of individuals and communities worldwide. With a diversified portfolio in food services, catering, facilities management, and integrated solutions, Sodexo serves a wide range of clients, from stadiums and event venues to corporate offices and healthcare facilities. Their mission is centered on creating better experiences for customers and employees, fostering social and environmental progress, and promoting inclusion, respect, and fairness in the workplace. Sodexo values each employee's unique contributions and embraces a culture of belonging where everyone feels respected and empowered to succeed.

The Concessions Supervisor role at Sodexo involves overseeing concessions operations within high-volume, fast-paced event settings such as Highmark Stadium. This full-time position requires flexible availability with varying shifts and pays $18.00 per hour. The supervisor will have direct leadership responsibility during events for concession stands, kiosks, portable units, and autonomous retail locations, ensuring efficient service, compliance with operational and safety standards, and an outstanding guest experience.

In this supervisory role, you will be the key link between frontline concession teams and upper management, managing staffing schedules, optimizing service flow, monitoring inventory, and resolving issues as they arise. You will conduct pre-shift briefings to align the team on service expectations, menu offerings, and safety protocols, guiding the team to deliver quality service consistently. Your ability to manage diverse concession formats while maintaining operational standards and safety will directly impact customer satisfaction at large-scale events.

This position demands strong organizational skills and leadership presence to maintain speed of service, safety, and cleanliness across all assigned concession locations. You may need to lift and move up to 40 pounds occasionally, reflecting the physical demands of the role. Sodexo supports your development with ongoing training and offers a comprehensive benefits package including paid time off, medical, dental, vision coverage, tuition reimbursement, 401k, and employee discount programs, as well as some site-specific perks such as free meals or uniforms.

As a vital member of the Sodexo team, you will contribute to creating memorable, seamless event experiences and help build a better life for all those who attend. Sodexo is dedicated to equal employment opportunities and values diversity and inclusion across all levels of the organization. This supervisory role offers an exciting opportunity to grow your career in event-based operations while making a positive impact every day.