Concessions Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development

Job Description

Legends Hospitality is a renowned company specializing in providing comprehensive concessions, vending, portable, and in-seat service operations for a variety of legendary brands across multiple industries. As a holistic agency, Legends delivers innovative and efficient solutions that blend global planning, sales, and hospitality expertise to create exceptional experiences for its partners in professional sports, collegiate athletics, attractions, entertainment, international markets, and conventions. Known for its expansive service approach, Legends is committed to ensuring every project benefits from a 360-degree service model that integrates expert knowledge and proven operational strategies. The company prides itself on its seasoned leadership team, which boasts over 300 years of collective experience across sales, sponsorship, analytics, valuation, hospitality, and operations, making it a leader in the industry and a preferred partner for clientele seeking excellence in brand activation and event management.

The Concessions Supervisor role plays a critical part within Legends Hospitality's operations team. As a Concessions Supervisor, the individual will be responsible for overseeing and supporting all facets of concessions, vending, portable, and in-seat service activities to ensure a seamless and high-quality customer experience. This position demands strong leadership, effective communication skills, and the ability to manage event staff efficiently during high-volume operations. The supervisor is tasked with assisting in staffing, scheduling, training, and counseling event employees, directly managing the team on event days, and maintaining control over food and beverage inventories. Emphasizing compliance and quality, the Concessions Supervisor will enforce sanitation, service standards, food quality, and responsible alcohol service according to corporate policies. Furthermore, the role entails rigorous oversight of cash handling procedures to safeguard assets and maintain accountability.

Candidates joining Legends Hospitality as Concessions Supervisors are expected to be highly organized, detail-oriented, and capable of multitasking within a fast-paced, team-oriented environment. The role requires physical stamina to handle operations in various weather conditions and demands mobility for repetitive reaching, bending, and lifting, including carrying items weighing up to 50 pounds. Flexibility is essential, as the supervisor must be available to work all venue events, which may include extended hours during nights, weekends, and holidays. Beyond operational duties, the Concessions Supervisor must actively promote and adhere to safety policies and procedures to foster a secure working environment for all staff members.

Legends Hospitality offers a dynamic and collaborative work culture where innovation, expertise, and customer satisfaction are paramount. Joining this team means becoming part of a company dedicated to elevating event hospitality standards and driving success through exceptional service delivery. If you are passionate about leadership, operational excellence, and delivering memorable guest experiences in the concessions and hospitality sector, the Concessions Supervisor position at Legends Hospitality is an ideal opportunity to advance your career in a rewarding and supportive environment.

Job Requirements

  • Must be at least 18 years of age
  • Must meet state and city health requirements for food handling and alcoholic beverage service
  • Must be able to work fluently in English
  • Ability to multi task in a fast paced, team oriented setting
  • Ability to work in an open aired environment during all climate conditions
  • Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps
  • Ability to work all venue events including extended hours, nights, weekends, and holidays
  • Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

Job Qualifications

  • Must be at least 18 years of age
  • Strong attention to detail and extremely organized with elevated time management and prioritizing skills
  • Must meet state and city health requirements for food handling and alcoholic beverage service
  • Ability to multi task in a fast paced, team oriented setting
  • Must be able to work fluently in English
  • Ability to work in an open aired environment during all climate conditions
  • Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps
  • Ability to work all venue events including extended hours, nights, weekends, and holidays
  • Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time

Job Duties

  • Assist in staffing, scheduling, training, and counseling of event staff
  • Directly manage event day staff while having direct interaction with customers
  • Maintain and control high volume food and beverage inventory
  • Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures
  • Develop and enforce standards for service, sanitation, and product and food quality
  • Ensure all cash handling procedures are documented and enforced
  • Ability to interact with co-workers to assure compliance with company service standards, inventory, and cash control procedures
  • Conduct physical audit of inventory and product, research and perform reconciliations

Job Criteria

Experience

Mid Level (3-7 years)


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