Concessions Supervisor

Sodexo is a global leader in providing integrated food services and facilities management, committed to improving quality of life for individuals and communities worldwide. This multinational company partners with a wide range of clients, including corporate offices, hospitals, schools, and large event venues, delivering exceptional dining experiences, catering, and facility solutions. Sodexo’s dedication to sustainability, diversity, and inclusion fosters an environment where employees are valued, respected, and encouraged to grow their careers while making a meaningful impact in their communities.

The Concessions Supervisor role at Sodexo is based at the New Orleans Ernest N. Morial Convention Center. This full-time position offers a competitive pay rate of $22.00 to $25.00 per hour and involves working varying shifts with open availability preferred to accommodate event schedules. As a Concessions Supervisor, you will oversee event-based concessions operations, ensuring efficient service, compliance with health and safety regulations, and a positive guest experience throughout all concession locations including stands, kiosks, portable units, and autonomous retail areas during events.

Your responsibilities include leading and supporting front-line teams, managing staffing, coordinating service flow, monitoring inventory levels, and handling any operational issues. The role requires strong leadership skills and the ability to thrive in fast-paced, high-volume environments. Supervisors are expected to maintain a high standard of cleanliness, safety, and adherence to company policies while adjusting operational coverage based on real-time needs during events. Additionally, you will conduct pre-shift briefings with team members to communicate service expectations, menu changes, and assignments.

Sodexo emphasizes the importance of teamwork, exceptional customer service, and continuous training and development. The Concessions Supervisor will also support onboarding and coaching to ensure staff deliver a memorable experience to every guest. The position often requires physical activity including frequent lifting of up to 35 pounds to support concession setup and operations. Timeliness and reliability in attendance are critical to maintaining smooth event execution.

Employees at Sodexo enjoy a supportive work environment that values diversity and inclusion, recognizing that a culture of belonging strengthens the entire organization. Sodexo offers extensive benefits including paid time off, medical, dental, vision insurance, tuition reimbursement, 401k plans, and employee discount programs. Some locations provide additional perks such as free meals during shifts, uniforms, safety shoes, and transportation support.

This career opportunity is ideal for candidates with prior experience in concessions, food service, or event-based hospitality, particularly those with supervisory skills and certifications like TIPS or TEAM for alcohol service management. Sodexo’s mission to create a better everyday for everyone aligns with a commitment to equal employment opportunities and respect for all employees. A rewarding environment awaits you where your contributions make a direct impact on the guest experience and the success of large-scale events. Join Sodexo at the New Orleans Convention Center and be part of a company dedicated to excellence, community engagement, and professional growth.