Concessions Stand Supervisor - Indianapolis Zoo - INDIANAPOLIS ZOO

Aramark is a leading global provider of food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a shared purpose, Aramark is committed to making a positive impact on its employees, partners, communities, and the planet. With a mission centered on service excellence, Aramark fosters an inclusive and diverse work environment where every employee is valued and empowered to reach their full potential. The company champions equal employment opportunities and prohibits discrimination on the basis of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, genetic information, military or protected veteran status, or any other characteristic protected by law. Known for its focus on professional growth, Aramark offers its workforce a dynamic environment that supports skill development, passion pursuit, and career progression.

The role of the Concessions Supervisor at Aramark entails overseeing and delegating responsibilities within the food service operation, ensuring smooth and efficient daily activities. This supervisory position involves managing key components such as inventory oversight, food preparation, customer service excellence, and strict adherence to food safety and sanitation protocols. The supervisor is responsible for scheduling work assignments, training and coaching team members, and maintaining high standards of product quality and service delivery. The job requires hands-on involvement in preparing food items according to standardized recipes, setting up and breaking down workstations, as well as ensuring the proper storage and replenishment of food products.

This position demands a proactive approach to maintaining food safety policies and Aramark’s safety standards. The Concessions Supervisor plays a vital role in fostering an environment of respect and customer focus, always anticipating guest needs and ensuring customer satisfaction. This role is essential to maintaining the integrity and reputation of Aramark’s food service operations while protecting company assets and promoting a collaborative team atmosphere. Candidates must be prepared for the physical aspects of the role, including lifting, bending, pushing, pulling, and extended periods of standing or walking. This position may also require the use of uniforms and personal protective equipment (PPE). Aramark values employees who are adaptable, skilled in customer service, and able to work independently under limited supervision. The role offers opportunities to develop professional skills within a globally recognized company committed to ethical business practices and the well-being of its workforce.