Concessions Stand Lead - Veterans United Home Loans Amphitheater
Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Legends Global is a renowned holistic agency specializing in delivering comprehensive solutions for legendary brands across various industries. With a unique 360-degree service approach, the company collaborates through its Global Planning, Global Sales, and Hospitality service solutions to ensure outstanding results in professional sports, collegiate athletics, attractions, entertainment, international markets, and conventions. Backed by a leadership team with over 300 years of cumulative experience in sales, sponsorship, analytics, valuation, hospitality, and operations, Legends Global prides itself on its people being its greatest intellectual property. This expertise drives their passion for creating exceptional solutions tailored to their clients' specific needs, fostering long-term success and strong partnerships.
The Concessions Stand Lead at Legends Global plays a vital role in the seamless operation of assigned concession stands within venue events. This leadership position entails complete responsibility for managing the daily operations, training personnel, supervising staff activities, and ensuring adherence to all company standards and Pennsylvania's RAMP regulations. Reporting directly to the Concessions Supervisor, the Stand Lead is expected to coordinate activities such as stand setup, closing, inventory management, transaction accuracy, and maintenance of cleanliness and organization. This role demands a hands-on approach with the capacity to troubleshoot and resolve operational issues promptly while maintaining high levels of customer service and operational efficiency.
Beyond operational oversight, the Concessions Stand Lead is tasked with instructing team members to deliver service excellence consistently. Monitoring cash handling, inventory discrepancies, and paperwork completion accurately are critical facets of this role. The Stand Lead is also responsible for enforcing safety policies and ensuring compliance with health and alcoholic beverage service regulations. This is a physically active role requiring the ability to work in various climate conditions, lift and move stock items, and handle extended hours including nights, weekends, holidays, and special events. Such a dynamic position offers a unique opportunity to be part of a passionate team committed to delivering memorable experiences in some of the most exciting venues globally, while supporting the iconic brands Legends Global represents. The role is ideal for candidates seeking to grow their leadership and operational expertise in the hospitality and entertainment sectors within a supportive and innovative company culture.
The Concessions Stand Lead at Legends Global plays a vital role in the seamless operation of assigned concession stands within venue events. This leadership position entails complete responsibility for managing the daily operations, training personnel, supervising staff activities, and ensuring adherence to all company standards and Pennsylvania's RAMP regulations. Reporting directly to the Concessions Supervisor, the Stand Lead is expected to coordinate activities such as stand setup, closing, inventory management, transaction accuracy, and maintenance of cleanliness and organization. This role demands a hands-on approach with the capacity to troubleshoot and resolve operational issues promptly while maintaining high levels of customer service and operational efficiency.
Beyond operational oversight, the Concessions Stand Lead is tasked with instructing team members to deliver service excellence consistently. Monitoring cash handling, inventory discrepancies, and paperwork completion accurately are critical facets of this role. The Stand Lead is also responsible for enforcing safety policies and ensuring compliance with health and alcoholic beverage service regulations. This is a physically active role requiring the ability to work in various climate conditions, lift and move stock items, and handle extended hours including nights, weekends, holidays, and special events. Such a dynamic position offers a unique opportunity to be part of a passionate team committed to delivering memorable experiences in some of the most exciting venues globally, while supporting the iconic brands Legends Global represents. The role is ideal for candidates seeking to grow their leadership and operational expertise in the hospitality and entertainment sectors within a supportive and innovative company culture.
Job Requirements
- Must be at least 18 years of age
- Prior experience in food service or concession stand operations
- Ability to supervise and train personnel effectively
- Strong problem-solving skills
- Proficiency in cash handling and inventory management
- Excellent communication skills in English
- Physical ability to lift and move inventory up to 50 pounds
- Availability to work flexible hours including nights, weekends, and holidays
- Ability to work outdoors in various weather conditions
- Compliance with state and local health regulations for food handling and alcohol service
Job Qualifications
- Must be at least 18 years of age
- Prior experience as a stand attendant or other food service worker is necessary
- Ability to interact with co-workers to assure compliance with company service standards
- Must be able to handle cash and inventory efficiently
- Ability to multi task in a fast paced, team orientated setting
- Must be able to work fluently in English
- Ability to work in an open aired environment during all climate conditions
- Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps
- Ability to work all venue events including extended hours, nights, weekends, and holidays
- Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
- Must meet state and local health requirements for food handlers and alcoholic beverage services
Job Duties
- Supervises and coordinates activities of stand workers
- Assigns duties within the stand
- Analyzes and resolves all problems with the assistance of Concession Supervisor and/or other management
- Oversees and/or participates in stand set-up and closing procedures
- Ensures that all work stations and the back of stand and storerooms remain clean and sufficiently stocked
- Order replacement stock as necessary
- Efficiently and accurately completes required paperwork
- Investigates discrepancies in money and inventory
- Ensures accuracy of location bank, opening and closing inventory, product transfers, spoilage, and meals on an event basis
- Ensures accurate transaction totals on a random basis for all cashiers
- Keeps a quality appearance of the concession location at all times
- Works with other stand personnel to properly clean equipment and organize stock for next event at closing
- Performs other duties as assigned by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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