Concessions Stand Lead | Part-Time | Mass Mutual Center

The Concessions Stand Lead position is an essential role within our dynamic concessions team, responsible for managing the daily operations of an assigned concession stand. Our establishment is devoted to providing memorable customer experiences through quality service and efficient management. As a part-time role offering hourly wages between $16.00 and $20.00 plus tips, this opportunity is perfect for individuals seeking flexible work hours combined with competitive pay. Our company not only values the hard work of its employees but also supports them with benefits such as a 401(k) savings plan and matching for part-time workers. The position will remain open until May 15, 2026, encouraging a careful and thorough application process where candidates must complete the full application after clicking "Apply Now" to be considered.

This Concessions Stand Lead role requires a candidate who is proactive, detail-oriented, and an effective leader. The successful candidate will oversee the daily operations of the concession stand, ensuring smooth workflow during peak and off-peak hours. Responsibilities include managing inventory accurately to maintain optimal stock levels, developing cooking projections to reduce waste, delegating tasks among stand staff, and upholding stringent food safety and sanitation standards. As the lead, you will be charge of verifying that all opening and closing procedures of the stand are correctly performed, which is critical to maintaining high standards and operational efficiency.

In addition to operational duties, this role is customer-focused and requires exemplary customer service skills to ensure all guests have a positive experience. The Concessions Stand Lead will also operate and troubleshoot computer systems, including point-of-sale (POS) systems and coupon processing platforms to facilitate smooth transactions. Leadership is an integral part of the role, as the lead will assist in training and mentoring new employees while promoting teamwork, professionalism, and a productive work environment. By embodying the standards of our management and working closely with supervisors, the Concessions Stand Lead ensures the team works cohesively to meet and exceed our business objectives.

This career opportunity is ideal for motivated individuals who enjoy a lively, fast-paced work setting with opportunities for growth and development within the food service sector. Candidates with prior experience in food service or concessions stand operations will find this role rewarding and challenging. Moreover, the role demands strong organizational skills, the ability to multitask effectively, and a solid understanding of health department guidelines. If you are committed to maintaining a clean, efficient, and customer-friendly environment, this leadership role offers a rewarding pathway to advance your career while contributing significantly to our concession’s success.