Concessions Stand Captain, Globe Life Field

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
paid vacation days
Paid holidays
Paid parental bonding leave
Employee assistance program
tuition and professional certification reimbursement

Job Description

Delaware North Sportservice is a leading hospitality and food service provider specializing in large venue operations, including sports arenas, national parks, casinos, and premium dining establishments. This family-owned company boasts over 100 years of experience and a global presence, offering its employees unique career growth opportunities in a variety of hospitality sectors. One of Delaware North's flagship operations is managing concessions and retail at Globe Life Field in Arlington, Texas, home of the Texas Rangers baseball team. Since opening in 2020, Globe Life Field has become a premier stadium with a 40,300-seat capacity, known for its diverse food options, including classic stadium fare and a variety of vegan selections.

Delaware North is currently seeking seasonal Concessions Stand Captains to join their dedicated team at Globe Life Field. These captains will play a crucial role in supervising assigned concession stands, ensuring smooth and efficient operations while delivering exceptional guest experiences. The role is a seasonal, hourly position paying $12.00 per hour, ideal for individuals who thrive in fast-paced, customer-focused environments. The Concessions Stand Captain will lead a team of concession stand attendants, providing training, setting service standards, and maintaining high levels of hospitality.

As a Concessions Stand Captain, you will be responsible for overseeing one concession stand or portable unit, managing inventory, enforcing work and safety procedures, and resolving any operational issues that may arise during events. This leadership role requires strong communication skills, the ability to multitask, and a commitment to delivering exceptional customer service. You will be the primary point of contact for guests seeking information about the food and beverage offerings and will assist your team in food and drink service and register operations when necessary.

Working with Delaware North offers more than just a job; it offers a pathway to professional growth through training and development initiatives, competitive benefits, and a workplace culture focused on employee well-being. The company supports flexible work schedules, weekly paychecks, employee discounts, and more. Eligible employees benefit from comprehensive health, dental, and vision insurance plans, a 401(k) plan with company matching, paid vacation and holidays, paid parental bond leave, an employee assistance program, and tuition or professional certification reimbursements.

If you have prior experience in the food service industry, especially in leadership or supervisory roles, and you value teamwork and high-quality guest service, this opportunity with Delaware North at Globe Life Field could be the perfect fit. The position demands physical stamina, including constant standing, walking, bending, reaching, and the ability to lift up to 35 pounds, as well as availability for evening, weekend, and event shifts. Delaware North is committed to equal opportunity employment and invites applicants from diverse backgrounds without discrimination based on race, gender, age, or any other protected status.

Join Delaware North and be part of a dynamic team dedicated to providing memorable experiences in an iconic sports venue. Whether you seek a stepping stone into the hospitality industry or an enriching seasonal role within a respected global company, the Concessions Stand Captain position at Globe Life Field offers an exciting career opportunity with excellent benefits and a supportive team environment.

Job Requirements

  • Minimum of one year experience in food service
  • ability to stand and walk constantly
  • ability to bend and reach frequently
  • ability to perform repetitive motions
  • ability to lift 35 pounds
  • availability to work evenings, weekends, and events

Job Qualifications

  • Minimum of one year experience in a food service position
  • previous experience as a stand attendant or stand manager preferred
  • previous leadership experience preferred
  • no high school diploma or GED required

Job Duties

  • Oversee one concession stand or portable including training and enforcing work procedures and service standards
  • Answer any questions guests may have regarding food and beverage products offered in the stand
  • Analyze and resolve problems with team members, guests, and the operation, with the assistance of management as needed
  • Perform opening and closing duties
  • verify stand inventories before and after each event
  • Assist concessions team members with handing out food and drink orders and operate a register as needed

Job Criteria

Experience

Mid Level (3-7 years)


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