Concessions Stand Attendant, Progressive Field

Delaware North Sportservice is a reputable and well-established hospitality company that has been operating concessions and premium dining services at Progressive Field in Cleveland, Ohio since 1994. Progressive Field is a premier 35,041-seat Major League Baseball venue, home to the Cleveland Guardians, which attracts thousands of guests throughout the baseball season and beyond. Delaware North, with a legacy spanning over 100 years as a family-owned business, is renowned for its commitment to delivering exceptional service and memorable experiences in iconic sports arenas, national parks, casinos, hotels, and other entertainment venues across the globe.

Delaware North’s operations emphasize not only the quality of its offerings but also the well-being and growth of its team members. The company fosters an inclusive work environment where employees are regarded as part of a global legacy. Team members are encouraged to pursue personal and professional development through diverse job opportunities in various sectors such as restaurants, hospitality, gaming, retail, and sports operations. With flexible schedules, competitive pay, and comprehensive benefits, Delaware North is dedicated to supporting its workforce in achieving their career goals while delivering exceptional guest experiences.

The seasonal Concessions Stand Attendant role at Delaware North Sportservice offers an exciting entry point for individuals interested in being part of the game day action at Progressive Field. The position pays $11.70 per hour and involves preparing and serving concession items, ensuring adherence to sanitation and alcohol service guidelines, and maintaining a clean and welcoming stand environment. Attendants engage directly with guests by greeting them, communicating menu options, and providing friendly, efficient service to enhance the overall event experience.

This role demands physical stamina, as attendants spend significant time on their feet, including standing, walking, bending, and lifting up to 50 pounds occasionally. Work may take place in variable conditions and narrow spaces, characteristic of concession stands during busy sporting events. The shifts are varied and include days, evenings, weekends, holidays, and special events, with overtime as needed. This flexibility and the dynamic nature of the work ensure that each shift is lively and fast-paced, ideal for those who thrive in energetic environments.

Delaware North Sportservice prioritizes the growth and satisfaction of its employees and offers a robust benefits package to support their health, safety, and professional development. All team members benefit from weekly pay, training and development opportunities, employee discounts, and flexible work schedules. Additionally, eligible employees may access health, dental, and vision insurance, 401(k) plans with company match, paid vacation and holidays, parental bonding leave, an employee assistance program, and tuition or professional certification reimbursement. This comprehensive support system helps team members succeed both on and off the job.

Joining Delaware North Sportservice means becoming part of a world-class organization that values dedication, teamwork, and excellent service. It presents an opportunity to engage with diverse guests, contribute to the vibrant atmosphere of Major League Baseball games, and build valuable skills in customer service and hospitality. Whether you are seeking a part-time seasonal position or a stepping stone into the hospitality industry, this role provides a dynamic and rewarding experience backed by a supportive employer committed to your success.