Concessions Stand Attendant, Progressive Field

Delaware North Sportservice is a renowned hospitality company that has been operating concessions and premium dining services at Progressive Field in Cleveland, Ohio since 1994. This 35,041-seat stadium is home to the Major League Baseball's Cleveland Guardians, making it an iconic and vibrant sports venue. Delaware North is part of a global legacy; it is a family-owned company with over 100 years of history. The company operates in various sectors including sports, gaming, restaurants, hotels, and national parks, offering diverse career opportunities to its employees. Their mission revolves around creating exceptional experiences for guests by combining excellent service, quality offerings, and maintaining a welcoming environment. Delaware North prioritizes the growth, safety, and well-being of its team members through comprehensive benefits and training programs.

The role of a Seasonal Concessions Stand Attendant at Delaware North involves working in an exciting, fast-paced environment where teamwork and customer service are paramount. As a Concessions Stand Attendant at Progressive Field, you will be responsible for preparing and serving concession items like food and beverages while providing a friendly and engaging guest experience. This is a seasonal position offering an hourly wage of $11.70. This position is ideal for individuals who enjoy a dynamic work atmosphere and want their workday to pass quickly through engaging tasks and interaction with guests.

The job duties include greeting guests, communicating menu offerings clearly, assisting customers with their selections, and ensuring compliance with all sanitation and alcohol service policies. Stand attendants participate in the setup process, manage inventory by arranging stock and informing the stand lead of any shortages, and maintain a clean work environment throughout their shift. Handling cash transactions accurately on the point-of-sale system and balancing cash banks at the end of shifts are critical aspects of this role. The physical demands include constant standing, walking, bending, lifting stock up to 50 pounds occasionally, and working in potentially narrow or varying temperature conditions depending on the season.

Delaware North supports its employees with flexible work schedules, training and development opportunities, weekly pay, employee discounts, and a comprehensive benefits package for eligible members. This package includes health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, parental bonding leave, employee assistance programs, and tuition or professional certification reimbursement. The company fosters an inclusive and supportive work culture, welcoming applicants regardless of race, gender, age, or other legally protected status. Working as a concessions stand attendant at Progressive Field is more than just a job – it’s an opportunity to be part of a global company committed to hospitality excellence, growth, and community engagement.