Concessions Manager - University of Michigan

Levy is a pioneering leader in sports and entertainment hospitality, renowned for redefining guest experiences across a diverse range of venues and events. As the recognized market leader in hospitality, Levy has built an impressive reputation by operating award-winning restaurants, iconic sports arenas, cultural institutions, theatres, and convention centers. The company proudly supports major global events such as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Known for its innovative approach to hospitality, Levy continuously strives to create exceptional and memorable experiences for all guests. This dedication has earned them recognition as one of the 10 most innovative companies in sports by Fast Company magazine and as one of the top three Best Employers for Diversity in America by Forbes. Levy is committed to fostering an inclusive culture where diversity is celebrated and employees are empowered to be their authentic selves. This commitment is central to their ethos and is reflected in their supportive work environment that values equality, fairness, and personal growth. The company deeply believes that different perspectives enhance creativity and innovation, which ultimately leads to a better workplace and superior service. At Levy, being part of the team is like being part of a family, with a strong emphasis on mutual respect, development, and support.

The role of Concessions Manager at Levy is critical to ensuring the smooth and successful execution of high-volume concessions operations during major events. This leadership position calls for an individual who can oversee all concession stands, manage a team of staff effectively, and guarantee that guests receive timely, high-quality service. The Concessions Manager’s responsibilities include supervising operations during events to maintain efficiency and uphold Levy’s high standards for food safety, quality, and service. They coordinate staffing, scheduling, and training to develop a competent and motivated concessions team. Additionally, the manager is responsible for inventory management, monitoring product usage to reduce waste and ensure availability. The role also involves ensuring compliance with all relevant regulations, including alcohol service rules, and promptly addressing any guest concerns to enhance the overall guest experience and service recovery. The ability to track sales performance and operational metrics is essential for supporting business goals and improving processes. This position demands strong organizational skills, leadership capability, and a proactive approach to problem-solving in a fast-paced event setting. Working at Levy offers not only an opportunity to contribute to top-tier events but also to grow professionally within a company that values innovation, inclusion, and employee well-being. The position supports a work-life balance through flexible time off and comprehensive benefits, reflecting Levy’s commitment to caring for its associates as family. Joining Levy as a Concessions Manager means becoming part of an award-winning, culturally vibrant team that is shaping the future of sports and entertainment hospitality with excellence and passion.