Job Overview
Compensation
Salary
Range $36,400.00 - $57,100.00
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Retirement Plan
flexible time off plan
Job Description
Levy is a leading hospitality company renowned for redefining the sports and entertainment hospitality experience. With a reputation as a market leader and a recipient of multiple accolades, including recognition as one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy operates across a diverse portfolio. This portfolio encompasses award-winning restaurants, iconic sports and entertainment venues, zoos, cultural institutions, theaters, convention centers, and high-profile events such as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and various major league All-Star Games including NHL, MLB, NBA, NFL, and MLS. Levy has partnered with Texas A&M University to create an innovative food and beverage experience for Aggie Athletics fans. This partnership aims to deliver unique signature menus, convenient grab-and-go locations, and elevated hospitality in premium clubs at Texas A&M University in College Station, TX.
The Concessions Manager role at Levy for Aggie Hospitality is centered around leadership and operational excellence. This position, based at Texas A&M University, comes with a salary of $60,000 per year and is classified under Pay Grade 11. As a Concessions Manager, you will be responsible for leading and motivating hourly team members to ensure a warm and professional guest experience combined with high-quality food and service. The ideal candidate is an experienced operations leader with a strong focus on people management and maintaining quality standards.
In this role, you will oversee all operational aspects of the concessions department, ensuring that all stations are prepared and fully equipped prior to events. Your responsibilities will include recruitment and training of team members, supervising event operations, troubleshooting, and continuous performance improvement. You will actively participate in initiatives related to loss prevention, cash management, inventory tracking, and technical compliance such as payment card information rules. Support will also be provided to premium departments as needed.
Key functions include managing the product requisition process in collaboration with culinary and purchasing teams, ensuring accurate margin calculations through concessions theoretical matrix updates, and enforcing hospitality standards such as responsible alcohol service. The role requires proactive coaching of team members, conducting safety inspections and training, managing workforce scheduling according to demand forecasts, and verifying payroll accuracy.
Levy fosters a culture described as a family environment where inclusivity and authenticity are paramount. The company emphasizes equal opportunity and fair treatment for learning and development, ensuring every team member can thrive. Benefits offered to associates include medical, dental, vision coverage, life and disability insurance, retirement plans, flexible time off, paid parental leave, holiday and personal leave, and various wellness and employee assistance programs.
This Concessions Manager opportunity at Levy represents a rewarding career path for hospitality professionals passionate about creating exceptional guest experiences in dynamic sports and entertainment settings. It entails a comprehensive commitment to operational excellence, team leadership, safety, and guest satisfaction. Levy’s commitment to diversity, inclusion, and equal opportunity assures a supportive work environment, offering growth and stability within the hospitality industry.
The Concessions Manager role at Levy for Aggie Hospitality is centered around leadership and operational excellence. This position, based at Texas A&M University, comes with a salary of $60,000 per year and is classified under Pay Grade 11. As a Concessions Manager, you will be responsible for leading and motivating hourly team members to ensure a warm and professional guest experience combined with high-quality food and service. The ideal candidate is an experienced operations leader with a strong focus on people management and maintaining quality standards.
In this role, you will oversee all operational aspects of the concessions department, ensuring that all stations are prepared and fully equipped prior to events. Your responsibilities will include recruitment and training of team members, supervising event operations, troubleshooting, and continuous performance improvement. You will actively participate in initiatives related to loss prevention, cash management, inventory tracking, and technical compliance such as payment card information rules. Support will also be provided to premium departments as needed.
Key functions include managing the product requisition process in collaboration with culinary and purchasing teams, ensuring accurate margin calculations through concessions theoretical matrix updates, and enforcing hospitality standards such as responsible alcohol service. The role requires proactive coaching of team members, conducting safety inspections and training, managing workforce scheduling according to demand forecasts, and verifying payroll accuracy.
Levy fosters a culture described as a family environment where inclusivity and authenticity are paramount. The company emphasizes equal opportunity and fair treatment for learning and development, ensuring every team member can thrive. Benefits offered to associates include medical, dental, vision coverage, life and disability insurance, retirement plans, flexible time off, paid parental leave, holiday and personal leave, and various wellness and employee assistance programs.
This Concessions Manager opportunity at Levy represents a rewarding career path for hospitality professionals passionate about creating exceptional guest experiences in dynamic sports and entertainment settings. It entails a comprehensive commitment to operational excellence, team leadership, safety, and guest satisfaction. Levy’s commitment to diversity, inclusion, and equal opportunity assures a supportive work environment, offering growth and stability within the hospitality industry.
Job Requirements
- Minimum high school diploma or equivalent
- Previous supervisory experience in a hospitality or concessions environment
- Ability to work flexible hours including events and weekends
- Strong organizational skills and attention to detail
- Capacity to manage multiple tasks and work under pressure
- Knowledge of payment card information compliance
- Ability to coach and develop team members
- Willingness to support recruitment and training activities
Job Qualifications
- Proven experience as a concessions or operations manager in hospitality
- Strong leadership and people management skills
- Ability to maintain high standards of quality and service
- Knowledge of loss prevention and cash handling procedures
- Familiarity with inventory management and requisition processes
- Experience with safety and compliance regulations
- Effective communication and problem-solving abilities
Job Duties
- Ensuring all stations are set up and ready for events
- Supporting the recruitment and training of team members in our standards and procedures
- Supervising operations during the event and troubleshooting where needed
- Working with colleagues to continuously improve operational performance
- Proactively engaging in processes for loss prevention
- Managing loss prevention activities including cash drops, completing cash variance logs, and overseeing Goods Out of Stock procedures
- Completing point of sale updates and regular maintenance checks
Job Criteria
Experience
No experience required
Job Location
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